Damian De Los Santos
San Bernardino,CA
Summary
Accomplished Crew Trainer at McDonald's, excelling in customer service and employee training. Demonstrated leadership by elevating team performance through effective coaching and mentoring. Skilled in cash handling and work prioritization, consistently setting a high standard for efficiency and quality service.
Overview
7
7
years of professional experience
Work History
Crew Trainer
McDonalds
06.2017 - 01.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Math
Crafton Hills College
Yucaipa, CASkills
- Customer Service
- Employee Training
- Cash Handling
- Team Leadership
- Active Listening
- Coaching and Mentoring
- Team leadership and supervision
- Delegating Work
- Work Planning and Prioritization
Timeline
Crew Trainer
McDonalds
06.2017 - 01.2024
Math
Crafton Hills College
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