Entry-level IT technician seeking to gain hands-on experience and grow within the technology field. Eager to develop technical skills, contribute to a team, and continue learning in a professional environment.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Data Center Technician
Amazon Web Services
Hermiston
12.2025 - Current
Work collaboratively with team members to keep operations running smoothly
Follow standardized procedures to ensure accuracy and safety
Documented daily activities, incidents, and irregularities in detailed reports.
Use handheld scanning devices and internal systems to log, track, and complete tasks.
IT Help Desk Technician Intern
IMESD
Pendleton
06.2023 - 08.2023
Installed and configured new hardware, software and peripheral devices
Aided users with troubleshooting computer issues
Managed inventory of IT equipment such as laptops, printers, routers
Technology maintenance for the upcoming school year
Education
Associates of Applied Science - Computer Science
Perry Technical Institute
Yakima, WA
Skills
Strong Documentation & Record Keeping
VMware & Virtualization
Software Configuration
Experienced with Office365 applications
OTDR & VFL Experience
Hardware Diagnostics
Cable Termination (ST, LC, SC, Copper)
Windows 10/11 Troubleshooting & Support
Attention To Detail
Self-Starter with Willingness to Learn
Fiber Splicing (Fusion, Fujikura 41S)
CompTIA A Knowledge
Networking: IP Addressing, DNS, DHCP, Wi-Fi Troubleshooting