Compassionate and driven professional with strong background in providing assistance to individuals in both healthcare & community center environments.
Overview
11
11
years of professional experience
Work History
Community Support Professional
AHRC NYC
09.2016 - Current
Support adults with intellectual and developmental disabilities build self-esteem and assertiveness
Assist individuals with managing everyday aspects of life by utilizing habilitative strategies, provide support in a manner that builds on individual strengths and capabilities and maximize choices
Organize activities that promote social interaction between individuals with disabilities and members of the community
Patient Care Representative
Lexington OBGYN
06.2015 - 08.2016
Maintained confidentiality of patient data and condition to safeguard health information.
Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation.
Group Leader-Activity Specialist
The Oasis After School Team & PYE Beacon
09.2013 - 04.2015
Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Delegated tasks strategically and monitored progress for timely completion.
Education
Associate of Arts - Communications
Borough of Manhattan Community College
New York, N.Y.
06.2017
Skills
Behavioral support/Disability Awareness
MS Office Proficient
CPR/AED Certified
Knowledge of CureMD, NextGen, & eClinicalworks-EMR Software