Damian Jackson
Twinsburg,OH
Summary
Dynamic logistics professional with a proven track record at DHL Supply Chain, enhancing delivery efficiency and exceeding customer expectations. Expert in SAP and dispatching, with exceptional team leadership and problem-solving skills. Achieved significant improvements in route planning, contributing to a more productive and motivated workforce.
Overview
12
12
years of professional experience
Work History
Transportation Supervisor
DHL Supply Chain
04.2023 - Current
- Maintain and make sure all 26 routes are done accurate and remain on time
- Supervise and monitor 34 drivers daily through Samsara and Ortec.
- Ensure tractors and trailers are effectively utilized by developing efficient delivery schedules
- Provide a level of delivery service that meets or exceeds customer expectations
- Develop and maintain a productive work team by hiring and training all drivers
- Communicate soundly to all drivers & use motivational techniques, supervise, counsel, and discipline when needed
- Implement performance evaluation system for recommending promotions, wage increases, and terminations
- Implement a driver safety program with DOT requirements
- Process bills of lading, making sure that proper charges are billed in the appropriate manner
- Establish a trip reporting procedure and process the trip reports from all drivers and shipments
- Assure the timely creation and filing of Department of Transportation reports
Delivery Coordinator
AmeriGas
10.2021 - 03.2023
- Responsible for optimizing the distribution of propane and scheduling routing of drivers in supported locations using programs such as Ortec and SAP
- Work closely with District Operations, and Region Directors for route planning to ensure efficient routes that meet/exceed delivery metrics are created and dispatched
Owner/Operator
Real Daily Fantasy Talk LLC
02.2017 - 02.2023
- Created and manage day to day operations of website and podcast
- Promoting of website and podcast through social media and sport outlets
- Maintain accurate customer accounts in the system by keeping track of data, personnel information and active memberships
Transportation and Logistics Analyst
Superior Beverage Group
07.2019 - 03.2020
- Utilize Veronique and VPS software to enhance the efficiency of our sales and operations teams
- Responsible for truck layouts on a daily basis
- Update and maintain customer and driver databases in routing software such as RoadNet
- Work with routing software to explore opportunities to enhance the efficiency of delivery routes
- Assist in the daily routing of delivery trucks and holiday routing
Logistics Coordinator Supervisor
Pace Runners
11.2018 - 06.2019
- Company Overview: Amazon
- Coordinate with contractors and freight agents to manage settlements and Com-Vault use
- Audit and approve invoices and coordinate with corresponding vendors
- Prepare systems and team members for nightly dispatch and manage load IDs
- Coordinate with customers, carrier relations and compliance to onboard drivers and warehouse workforce
- Manage temp employee schedules and hours
- Coordinate with freight partners and independent contractors to address daily projections and needs
- Build relationships with customers to ensure continued operating improvements
- Amazon
Dispatcher/Planner
Windstream Communications
12.2015 - 07.2018
- Responsible for workforce planning of field operations and working closely with the technicians, supervisors, and managers
- Handle multiple communities, and responsible for workforce of 80+ technicians
- Simultaneously utilize several dispatch systems/programs, including OFSC, WinCare, Remedy, Outlook, and Skype, while maintaining constant communication with technicians and local managers on phones
- Achieve working relationships with field technicians, supervisors, and managers to maintain dispatch performance and efficiency
- Oversee technician routes to ensure optimal use of time and manage capacity requirements
- Communicate with technicians and local managers to ensure compliance and productivity
- Work with field personnel to update tech calendars and manage work zones
- Analyze failed tasks and provide system administration and correct task interface errors
Assistant Manager / Team Lead
Sprint
02.2013 - 04.2015
- Assisting the manager in organizing, planning and implementing sales strategy to other sales representatives
- Supervise and motivate staff to perform their best
- Manager & Key Holder when store manager is off duty
- Give great customer service to all customers while providing detail of products we had to offer that will benefit them personally
- Open and Close Store
Education
Associate - Communications
Columbus State Community College
Columbus, OH06.2014
Skills
- Outlook
- SAP
- Ortec
- Remedy
- Roadnet
Timeline
Transportation Supervisor
DHL Supply Chain
04.2023 - Current
Delivery Coordinator
AmeriGas
10.2021 - 03.2023
Transportation and Logistics Analyst
Superior Beverage Group
07.2019 - 03.2020
Logistics Coordinator Supervisor
Pace Runners
11.2018 - 06.2019
Owner/Operator
Real Daily Fantasy Talk LLC
02.2017 - 02.2023
Dispatcher/Planner
Windstream Communications
12.2015 - 07.2018
Assistant Manager / Team Lead
Sprint
02.2013 - 04.2015
Associate - Communications
Columbus State Community College
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