Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damian Mcclean

Houston,United States

Summary

Outgoing with over two years of increasing revenue for rentals. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes. Skilled Maintenance Technician at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering two years of repair and maintenance with proven history of hard work and dependability. Articulate professional with substantial experience in assisting professors and supporting students. Skilled in curriculum development and assessment with understanding of different learning styles and abilities for three years. Smart and committed to creating safe and inclusive learning environment.

Overview

7
7
years of professional experience

Work History

Tool Rental/Lumber Associate

Home Depot
Katy , TX
04.2022 - Current
  • Inspected and tested tools to locate worn and damaged parts and malfunctions.
  • Supplied information about rental items to inform customers of tool availability and operation.
  • Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales 20%.
  • Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Technician

Jiffy Lube
Kingwood , TX
11.2020 - 04.2022
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained quality assurance and customer satisfaction objectives.
  • Used problem-solving and teamwork skills to alleviate issues efficiently with minimal supervision.
  • Completed job reports and logs immediately following service calls with 20 percent of increase in sales.

Professor's Assistant

San Jacinto College
Houston , TX
01.2017 - 03.2020
  • Prepared letters of recommendation for students looking to obtain internships and cooperative opportunities with 100 percent success rate.
  • Mentored and advised students to focus on academics and explore career paths and opportunities.
  • Devised and implemented strategies for engaging students in class discussions.
  • Checked assignments, proctored tests and provided grades according to university standards.
  • Gained extensive knowledge in data entry, analysis and reporting.

Education

Bachelor of Arts - Political Science

University of Houston Downtown
Houston, TX
07.2024

Skills

  • Rental Agreement
  • Reservations
  • Contract Management
  • Rental Market
  • Maintenance Management
  • Dependable and Responsible
  • MS Office Proficiency
  • Document Preparation
  • Multi-Line Telephone Systems
  • Customer Relationship Management

Timeline

Tool Rental/Lumber Associate

Home Depot
04.2022 - Current

Technician

Jiffy Lube
11.2020 - 04.2022

Professor's Assistant

San Jacinto College
01.2017 - 03.2020

Bachelor of Arts - Political Science

University of Houston Downtown
Damian Mcclean