Damian Montanez
Bartow,FL
Summary
Elevating Metro PCS's sales landscape, I harnessed my adept relationship-building and sales strategy development skills to consistently exceed targets. My tenure is marked by fostering trust-based client relationships and leveraging product expertise for a significant revenue boost, showcasing a blend of interpersonal prowess and technical acumen.
Overview
4
4
years of professional experience
Work History
Sales Representative
Metro PCS
Wauchula, FL
09.2022 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Maintained current knowledge of evolving changes in marketplace.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Contributed to event marketing, sales and brand promotion.
- Developed, maintained and utilized diverse client base.
- Trained new employees on customer service, money handling and organizing strategies.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Generated advertising brochure for vendor use.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Fostered collaborative environment, sharing best practices among sales team.
- Stayed up-to-date with industry trends to position company as market leader.
Commercial Electrician Apprentice
Birdwell Electric
06.2020 - 12.2020
- Streamlined workflow processes by organizing tools and equipment for easy access during job execution.
- Completed complex electrical installations with precision and efficiency, meeting project deadlines consistently.
- Continuously expanded technical expertise by participating in ongoing training opportunities related to commercial electrical work practices.
- Mitigated potential risks associated with live wires or faulty circuits by implementing proper grounding techniques during installations.
- Demonstrated strong problem-solving skills while troubleshooting complex electrical issues under tight deadlines.
- Troubleshot and resolved electrical issues, minimizing downtime for clients'' businesses.
- Assisted in the design of commercial electrical systems, ensuring optimal functionality and energy efficiency.
- Developed strong professional relationships with clients by communicating effectively about project progress and addressing concerns promptly.
- Improved workplace safety by conducting regular inspections and identifying potential hazards.
- Contributed to successful project completion by efficiently managing inventory and ordering supplies as needed.
- Ensured consistent high-quality workmanship by rigorously adhering to established industry standards throughout all phases of installation.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Terminated wiring and connected circuits with correct techniques.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
- Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Instructed customers on proper use and safety of electrical systems and equipment.
- Performed routine maintenance on commercial electrical equipment, ensuring longevity and reliability.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
- Streamlined project timelines by effectively collaborating with senior electricians to complete tasks on schedule.
Education
Linesman
South Florida State College
Bowling Green, FL04.2023
High School Diploma -
Bartow High School
04.2020
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
- Relationship Building
- Sales expertise
- Product and service knowledge
- Sales closing
- Sales strategy development
- Complex Problem-Solving
- Customer Retention
- Negotiation Tactics
- Upselling and Cross Selling
- Relationship selling
- Sales consultation
- Performance Tracking
- Systems and software expertise
- Revenue Generation
- Prospecting clients
- Sales Forecasting
- Account Servicing
- Account development
- Closing talents
- Proposal Development
- Lead database management
- Conduit Bending
- Power Distribution
- Low-voltage Systems
- Arc Flash Safety
- Switchgear Maintenance
- Grounding Systems
- Electrical Estimating
- Emergency Power Systems
- HVAC Controls
- Lighting Control Systems
- Electrical Installations
- Electrical testing
- Electrical Troubleshooting
- Electrical Safety
- Cable Management
- National Electrical Code
- Motor Controls
- Variable Frequency Drives
- Surge Protection
- Wiring systems
- Control systems
- Commercial lighting
- Building automation
- Hand and power tools
- Wiring Layouts
- Blueprint Reading
- System Troubleshooting
- Calibration equipment
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
Metro PCS
09.2022 - Current
Commercial Electrician Apprentice
Birdwell Electric
06.2020 - 12.2020
Linesman
South Florida State College
High School Diploma -
Bartow High School