Damian Sibley
Denham Springs,LA
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Account Manager
Guardian Decon
06.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Associate
Evangeline Home Center
05.2023 - 06.2024
- Generated leads by utilizing various online platforms such as social media channels, websites, and email campaigns.
- Maximized profits by negotiating favorable terms for both buyers and sellers.
- Provided expert guidance to clients on selecting the right mobile home based on their needs and budget constraints.
- Increased mobile home sales by developing and implementing targeted marketing strategies.
- Partnered closely with other departments such as finance, production, and logistics to ensure seamless end-to-end operations throughout the entire sales cycle.
Server
Dons Seafood
02.2021 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Cavender's Western Outfitters
09.2019 - 01.2021
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
No Degree - Civil Engineering
University of Louisiana At Lafayette
Lafayette, LAHigh School Diploma -
Parkview Baptist School
Baton Rouge, LA05-2019
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
- Relationship Building
- Strategic Planning
- Goal-Oriented
- Customer Relationships
- Networking skills
- Project Management
Timeline
Account Manager
Guardian Decon
06.2024 - Current
Sales Associate
Evangeline Home Center
05.2023 - 06.2024
Server
Dons Seafood
02.2021 - 12.2023
Sales Associate
Cavender's Western Outfitters
09.2019 - 01.2021
No Degree - Civil Engineering
University of Louisiana At Lafayette
High School Diploma -
Parkview Baptist School
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