Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Damiana Welch

Deer Park,TX

Summary

Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Registered Certified Pharmacy Technician

HEB Pharmacy
Deer Park, TX
01.2022 - Current
  • Assisted pharmacists with preparing and filling prescriptions for patients.
  • Input prescription orders into computer system accurately and efficiently.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Verified insurance coverage for prescriptions.
  • Organized medication stock shelves alphabetically and numerically on a regular basis.
  • Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
  • Maintained inventory levels by reordering drugs as needed.
  • Checked expiration dates on all medications regularly to ensure freshness of product.
  • Monitored storage areas for proper temperature control of medications.
  • Conducted periodic physical inventories of controlled substances in accordance with state regulations.
  • Processed third-party claims electronically or manually as required by payer guidelines.
  • Participated in continuing education programs relevant to pharmacy operations.
  • Assisted pharmacists in reviewing patient profiles for potential drug interactions or contraindications prior to dispensing medications.

Certified Pharmacy Technician Supervisor

Walgreens Boots Alliance
Pasadena, TX
12.2019 - 01.2022
  • Trained, supervised, and evaluated performance of pharmacy technicians.
  • Ensured compliance with applicable laws and regulations related to pharmacy operations.
  • Resolved customer complaints regarding prescription medications or services provided by the pharmacy.
  • Maintained accurate records of all transactions within the pharmacy department.
  • Collaborated with physicians and other healthcare professionals to provide optimal patient care.
  • Provided guidance to staff on proper documentation requirements for patient profiles.
  • Conducted daily inspections of work areas to ensure cleanliness and adherence to safety standards.
  • Implemented strategies to improve efficiency while reducing costs associated with medications dispensed from the facility's pharmacies.
  • Monitored technician productivity levels throughout shifts to maximize resources utilization.
  • Recruited, interviewed, hired, trained, scheduled, coached, disciplined and terminated staff members.
  • Identified opportunities for continuous quality improvements within the pharmacy department.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Registered Certified Pharmacy Technician

Family Health Center, Inc.
Fort Myers , FL
05.2014 - 06.2016
  • Performed inventory control of pharmaceuticals, supplies and equipment.
  • Filled prescriptions utilizing pharmacy computer systems for patient information and insurance claims processing.
  • Verified accuracy of medication orders by comparing them to physician's instructions.
  • Maintained records related to drug usage, costs and inventories.
  • Checked for expired or outdated drugs and ensured their removal from shelves.
  • Monitored patient profiles for drug interactions, allergies, duplication of therapy.
  • Ordered drugs from wholesalers when necessary for restocking purposes.

Education

High School Diploma -

Riverdale High School
Fort Myers, FL
05-2007

Skills

  • Patient confidentiality
  • Troubleshooting malfunctioning equipment
  • Insurance Verification
  • Immunization Administration
  • Team Collaboration
  • Staff Development
  • HIPAA Compliance
  • Problem-solving skills
  • Drug storage procedures
  • Workflow Optimization
  • Pharmaceutical Calculations

Certification

  • NPPES NPI Registered for Immunizations
  • CPR certified

Timeline

Registered Certified Pharmacy Technician

HEB Pharmacy
01.2022 - Current

Certified Pharmacy Technician Supervisor

Walgreens Boots Alliance
12.2019 - 01.2022

Registered Certified Pharmacy Technician

Family Health Center, Inc.
05.2014 - 06.2016

High School Diploma -

Riverdale High School

Similar Profiles

CREATE PROFILE
Damiana Welch