Animals
Damian D. Brewster
Area Sales & Operations Manager/ District Manager
Virginia Beach,Virginia
Summary
People-oriented team Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Results-driven performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work History
District Sales & Operations Manager
Conns Home Plus
Virginia Beach, VA
06.2018 - Current
- Responsible for overall Sales, approximately $30 Million annually, and operations performance for all locations in Virginia (6 stores).
- Selected, developed and mentored showroom leaders to deliver district initiatives, positive sales growth and operational excellence.
- Create and implement processes to address all opportunities within my market from operational cost to sales performance.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Store Manager
Conns Home Plus
Augusta, GA
12.2015 - 06.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed 5 store leaders and 15 sales team members successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Best Buy Inc
Augusta, GA
05.2011 - 12.2015
- Responsible for Sales performance/P&L of store.
- Trained all Sales Leaders on overcoming objections and how to effectively coach and train sales staff.
- Responsible for recruiting and staffing/hiring.
- Responsible for executing Business Plans through effective action planning.
- Responsible for Sales team Labor utilization.
- Responsible for problem resolution.
- Managed team members of over 80 employees.
Geek Squad Manager/Services Manager
Geek Squad
Augusta, MI
- Responsible for Monthly financial performance of, Services and Installations.
- Wrote Action plans to bridge financial gaps in stores overall Geek Squad Performance.
- Coached and held Supervisors accountable for departments’ Geek Squad Protection and Services financial performance.
Mortgage Loan Originator
First Choice Mortgage
Augusta, GA
06.2015 - 06.2018
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Assisted senior-level credit officers with complex loan applications.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Education
Bachelor of Arts - Finance
Western Governors University
01.2019 - Current
High School Diploma - undefined
Canarsie High School
01.2004 - 01.2007
Skills
Inter-department collaboration
Customer Relationship Management Software (CRM)
Excellent time management skills
Team Building
Sales Process Management
Sales Forecasts
Sales Operation
Consultative Sales Skills
Interests
Youth Education
Community Development
Timeline
Bachelor of Arts - Finance
Western Governors University
01.2019 - Current
District Sales & Operations Manager
Conns Home Plus
06.2018 - Current
Store Manager
Conns Home Plus
12.2015 - 06.2018
Mortgage Loan Originator
First Choice Mortgage
06.2015 - 06.2018
Assistant Store Manager
Best Buy Inc
05.2011 - 12.2015
High School Diploma - undefined
Canarsie High School
01.2004 - 01.2007
Geek Squad Manager/Services Manager
Geek Squad