Animals
Damian D. Brewster
Area Sales & Operations Manager/ District Manager
Virginia Beach,Virginia
Summary
People-oriented team Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Results-driven performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships.
Overview
5
5
years of post-secondary education
13
13
years of professional experience
Work History
District Sales & Operations Manager
Conns Home Plus
Virginia Beach, VA
06.2018 - Current
- Responsible for overall Sales, approximately $30 Million annually, and operations performance for all locations in Virginia (6 stores).
- Selected, developed and mentored showroom leaders to deliver district initiatives, positive sales growth and operational excellence.
- Create and implement processes to address all opportunities within my market from operational cost to sales performance.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted reports to senior management to aid in business decision-making and planning.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Store Manager
Conns Home Plus
Augusta, GA
12.2015 - 06.2018
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Managed 5 store leaders and 15 sales team members successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Best Buy Inc
Augusta, GA
05.2011 - 12.2015
- Responsible for Sales performance/P&L of store.
- Trained all Sales Leaders on overcoming objections and how to effectively coach and train sales staff.
- Responsible for recruiting and staffing/hiring.
- Responsible for executing Business Plans through effective action planning.
- Responsible for Sales team Labor utilization.
- Responsible for problem resolution.
- Managed team members of over 80 employees.
Geek Squad Manager/Services Manager
Geek Squad
Augusta, MI
- Responsible for Monthly financial performance of, Services and Installations.
- Wrote Action plans to bridge financial gaps in stores overall Geek Squad Performance.
- Coached and held Supervisors accountable for departments’ Geek Squad Protection and Services financial performance.
Mortgage Loan Originator
First Choice Mortgage
Augusta, GA
06.2015 - 06.2018
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
- Worked with underwriters to fix application problems and resolve issues.
- Reviewed loan files and updated to match current standards.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to all customer needs.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Interviewed applicants to assess loan requirements before suggesting offers.
- Assisted senior-level credit officers with complex loan applications.
- Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Education
Bachelor of Arts - Finance
Western Governors University
01.2019 - Current
High School Diploma - undefined
Canarsie High School
01.2004 - 01.2007
Skills
Inter-department collaboration
Interests
Youth Education
Community Development
Timeline
Bachelor of Arts - Finance
Western Governors University
01.2019 - Current
District Sales & Operations Manager
Conns Home Plus
06.2018 - Current
Store Manager
Conns Home Plus
12.2015 - 06.2018
Mortgage Loan Originator
First Choice Mortgage
06.2015 - 06.2018
Assistant Store Manager
Best Buy Inc
05.2011 - 12.2015
High School Diploma - undefined
Canarsie High School
01.2004 - 01.2007
Geek Squad Manager/Services Manager
Geek Squad
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