Professional Summary
Overview
Work History
Education
Skills
Timeline

Damiani Mateo

ShopRite
The Bronx,NY
3
years of professional experience

Dedicated Medical Office Assistant student with strong customer service experience and a passion for healthcare. Bilingual in English and Spanish with excellent communication, and multitasking skills. Eager to contribute to a hospital team while gaining hands-on experience in patient care and healthcare administration.

Work History

Prepared Foods Clerk

5 Months
ShopRite | 07.2025 - 12.2025
  • Prepared fresh food items according to standard recipes and presentation guidelines.
  • Assisted customers with product selection, providing knowledgeable recommendations.
  • Monitored inventory levels, replenished supplies, and minimized waste effectively.
  • Operated kitchen equipment safely while adhering to health regulations and protocols.
  • Collaborated with team members to streamline food preparation processes for efficiency.
  • Collaborated with team members to ensure smooth operations during high-traffic periods.

Retail Sales Associate

6 Months
Aldi | 12.2024 - 06.2025
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained store cleanliness and organization, ensuring compliance with safety and health standards.
  • Processed transactions accurately using point-of-sale systems, contributing to efficient checkout operations.
  • Stocked shelves and arranged displays, promoting visibility of high-demand products.

Customer Service Representative

2 Years 1 Month
Weis Markets Inc | 09.2022 - 10.2024
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels.
  • Processed transactions accurately using point-of-sale systems.
  • Provided product information and recommendations to enhance customer experience.
  • Collaborated with team members to streamline service processes for efficiency.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

Associate of Applied Science - Medical Office Assistant

Bronx | The Bronx, NY | 05.2027

Relevant Coursework: Medical Terminology, Medical Office Procedures, Electronic Health Records, Medical Billing and Coding, EKG, Phlebotomy, HIPPA

Skills

Patient communication
Customer Service
Microsoft Word
Excel
Google Workplace
Time Management
Teamwork
Problem Solving
Bilingual (English/Spanish

Timeline

Prepared Foods Clerk

ShopRite
07.2025 - 12.2025Read More

Retail Sales Associate

Aldi
12.2024 - 06.2025Read More

Customer Service Representative

Weis Markets Inc
09.2022 - 10.2024Read More

Bronx

Associate of Applied Science from Medical Office Assistant
Read More
Damiani Mateo