Damien Adams
Hooksett
Summary
Detail-oriented service technician with expertise in installation, repair, and preventive maintenance. Proven ability to diagnose complex issues and build trust with customers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Pit Crew Tires and Oil
Milford, NH
02.2026 - 06.2026
- Diagnosed a wide variety of car problems and issues, from electrical issues, to mechanical issues.
- Performed a wide variety of repairs ranging from basic tire changes and oil changes all the way to clutch installations, engine replacements, top end engine repair like camshafts and lifters on chrysler 3.6l pentistar engines, performance modifications, and also suspension diagnoses and repair, as well as vehicle alignments.
- Take pride in the quality of work i do and try to establish a well trusted relationship with customers.
- Treated all my fellow employees with respect and enjoyed constantly learning things from everyone i met
- Maintained cleanliness and organization of service area to enhance workflow efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
Installation Technician
VIP Tire Service
Manchester, NH
03.2025 - 01.2026
- Installed and balanced tires on various vehicle types, ensuring optimal performance and safety.
- Completed general maintenance services like oil changes, brake replacements, transmission services, coolant services, differential services, spark plugs, engine and cabin air filter installations and wheel alignments
- Maintained cleanliness and organization of work area to uphold safety standards.
- Collaborated with team members to streamline installation processes, improving turnaround time.
- Assisted in training new technicians on proper installation techniques and safety protocols.
- Communicated with customers regarding service options and provided recommendations based on needs.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
Sales Associate
NAPA Auto Parts - Genuine Parts
Saco, ME
02.2020 - 01.2025
- Assisted customers with product selection, providing expert knowledge on automotive parts and accessories.
- Processed sales transactions efficiently using point-of-sale systems, ensuring accurate inventory management.
- Collaborated with team members to maintain organized displays, enhancing customer engagement and satisfaction.
- Trained new associates on best practices for customer service and product knowledge, fostering team development.
- Answered phone calls for a wide variety of automotive repair shops and assisted in ensuring they got the right parts the first time to complete the repairs and fulfill the needs they asked of me
- developed an abundance of knowledge on automotive parts, how they work and function. work in conjunction with one another, and how they are made.
- Made hydraulic hoses for small equipment all the way to heavy duty equipment and farm equipment
Education
High School Diploma -
Pelham High School
Pelham, NH06-2020
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Flexible and adaptable
- Engine mechanical diagnoses
- Clutch diagnoses and replacement
- Suspension and Chassis diagnoses and repair
- Mechanical aptitude
Certification
- P2 Automobile Parts Specialist ASE
- Tire Industry Association (TIA) Certification
Timeline
Service Technician
Pit Crew Tires and Oil
02.2026 - 06.2026
Installation Technician
VIP Tire Service
03.2025 - 01.2026
Sales Associate
NAPA Auto Parts - Genuine Parts
02.2020 - 01.2025
High School Diploma -
Pelham High School