Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damien McCullough

Somerdale

Summary

A loving, caring, energetic, joyful, people person, always going above and beyond to help others. Highly motivated with a background in retail sales, skilled in customer service and transactions. Working to better and improve my basic needs, commuting to college to achieve the education I desired. Authorized to work in the US for any employer.

Overview

4
4
years of professional experience

Work History

Guest Advocate

Target
Voorhees, NJ
04.2025 - Current
  • Provided exceptional customer service to ensure positive shopping experiences.
  • Assisted guests with product inquiries and store navigation effectively.
  • Managed checkout processes efficiently, ensuring accuracy in transactions.
  • Handled guest feedback and resolved issues to enhance satisfaction levels.
  • Collaborated with team members to maintain a clean and organized sales floor.
  • Trained seasonal team members on operational procedures and customer engagement techniques.
  • Assisted coworkers when needed in other departments.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.

Sales Associate

Cinemark
Somerdale, NJ
06.2024 - 08.2024
  • Built and maintained relationships with peers and upper management to drive team success.
  • Worked with fellow sales team members to achieve group targets.
  • Described merchandise and explained use, operation, and care.
  • Cleaned shelves, counters, and tables to maintain an organized store.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color, or style.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Collected payments and provided accurate change.
  • Handled returns and exchanges according to company policies.

Sales Associate

Spirit Halloween
Somerdale, NJ
09.2022 - 11.2022
  • Worked with fellow sales team members to achieve group targets.
  • Described merchandise and explained use, operation, and care.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Cleaned shelves, counters, and tables to maintain an organized store.
  • Developed trusting relationships with customers by making personal connections.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers and provided exceptional customer service.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Associate of Applied Science - Medical Billing & Coding

Camden County College
03-2026

High school diploma - undefined

Sterling High School
Somerdale, NJ
06-2024

Skills

  • Collaboration with sales
  • Basic math
  • Cash handling
  • Cash register
  • Phone etiquette
  • Customer service
  • Communication skills
  • Retail math
  • Retail sales
  • Complaint handling
  • Flexible schedule
  • Issue resolution
  • Payment processing
  • Verbal and written communication
  • Cash handling experience
  • Teamwork and collaboration
  • Order and refund processing
  • Calm and professional under pressure
  • Work prioritization
  • Understanding customer needs

Timeline

Guest Advocate

Target
04.2025 - Current

Sales Associate

Cinemark
06.2024 - 08.2024

Sales Associate

Spirit Halloween
09.2022 - 11.2022

High school diploma - undefined

Sterling High School

Associate of Applied Science - Medical Billing & Coding

Camden County College