Damien McCullough
Somerdale
Summary
A loving, caring, energetic, joyful, people person, always going above and beyond to help others. Highly motivated with a background in retail sales, skilled in customer service and transactions. Working to better and improve my basic needs, commuting to college to achieve the education I desired. Authorized to work in the US for any employer.
Overview
4
4
years of professional experience
Work History
Guest Advocate
Target
Voorhees, NJ
04.2025 - Current
- Provided exceptional customer service to ensure positive shopping experiences.
- Assisted guests with product inquiries and store navigation effectively.
- Managed checkout processes efficiently, ensuring accuracy in transactions.
- Handled guest feedback and resolved issues to enhance satisfaction levels.
- Collaborated with team members to maintain a clean and organized sales floor.
- Trained seasonal team members on operational procedures and customer engagement techniques.
- Assisted coworkers when needed in other departments.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
Sales Associate
Cinemark
Somerdale, NJ
06.2024 - 08.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Worked with fellow sales team members to achieve group targets.
- Described merchandise and explained use, operation, and care.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Developed trusting relationships with customers by making personal connections.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color, or style.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Collected payments and provided accurate change.
- Handled returns and exchanges according to company policies.
Sales Associate
Spirit Halloween
Somerdale, NJ
09.2022 - 11.2022
- Worked with fellow sales team members to achieve group targets.
- Described merchandise and explained use, operation, and care.
- Engaged customers in friendly, professional dialogue to determine needs.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Developed trusting relationships with customers by making personal connections.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Applied Science - Medical Billing & Coding
Camden County College
03-2026
High school diploma - undefined
Sterling High School
Somerdale, NJ06-2024
Skills
- Collaboration with sales
- Basic math
- Cash handling
- Cash register
- Phone etiquette
- Customer service
- Communication skills
- Retail math
- Retail sales
- Complaint handling
- Flexible schedule
- Issue resolution
- Payment processing
- Verbal and written communication
- Cash handling experience
- Teamwork and collaboration
- Order and refund processing
- Calm and professional under pressure
- Work prioritization
- Understanding customer needs
Timeline
Guest Advocate
Target
04.2025 - Current
Sales Associate
Cinemark
06.2024 - 08.2024
Sales Associate
Spirit Halloween
09.2022 - 11.2022
High school diploma - undefined
Sterling High School
Associate of Applied Science - Medical Billing & Coding
Camden County College