DAMIEN DEASE
Washington,USA
Summary
To secure a challenging position in a reputable organization to expand my learning, knowledge, and skills, while making a significant contribution to success of the company
Overview
14
14
years of professional experience
2004
2004
years of post-secondary education
1
1
Certification
Work History
Technical Specialist II
SUBURBAN HOSPITAL
Bethesda, USA
01.2023 - 12.2025
- SUPERVISES DAY- TO- DAY ACTIVITIES OF HOURLY EMPLOYEE AND ASIGNS RESPONSIBILITY FOR SPECIFIED WORK OR FUNCTIONAL ACTIVITIES.
- KNOWLEDGE OF TECNIQUES, PRECEDURES, USE OF EQUIPMENT AND HOSITAL AND DEPARTMENTAL POLICIES.
- PREPARING SCHEDULES AND SETS DEADLINES TO ENSURE TIMELY COMPLETION OF WORK
- MONITORS EMPLYEE PRODUCTIVELY AND PROVIDES SUGGESTIONS FOR INCREASED SERVICE OR PRODUCTIVITY.
- WORKS WITH CUSTOMERS TO ENSURE SATISFACTION IN SUCH AREAS AS QUALITY, SERVICES, PROBLEMS AND RESOLUTION.
- ENSURES A SAFE WORKING ENVIRONMENT, ENFORCES SAFETY GUIDELINES, BUILDS
- DISSEMINATES POLICIES TO SUBORDINATES GIVES WORK DIRECTION, RESOLVES PROBLEMS
- JOHNS HOPKINS-Bethesda, MD
Host / Assembler
SIBLEY MEMORIAL HOSPITAL
Washington, USA
01.2021 - 12.2022
- ASSISSTS THE DEPARTMENT THROUGH THE DELIVERY OF TRAYS TO PATIENTS AND RETRIEVAL TRAYS FROM PATIENTS.
- ASSISSTS IN THE DISH ROOM WHEN SCHEDULED.
- ACCURATELY CHECK TRAYS AGAINST THE MENU TO ENSURE TRAY ACCURACY.
- TIMELY DELIVERY OF PATIENTS TRAYS USING THE CORRECT PROCEDURES OF AT YOUR REQUEST ROOM SERVICE PROGRAM.
- PERFORMS PATIENT'S FOLLOW-UP AFTER MEAL SERVICE TO ENSURE PATIENTS SATISFACTION.
- REPORT ANY CONCERNS OR PROBLEMS TO FOOD SERVICES TEAM LEADER OR EATING PROBLEMS TO THE APPROPRIATE DIETICIAN.
- EFFECTIVE COMMUNICATION WITH PATIENT REGARDING THE ROOM SERVICE PROGRAM AND MENU LOCATED IN EACH PATIENT'S ROOM, BEDSIDE.
- ADHERE TO ALL HOSPITAL AND DEPARTMENTAL POLICIES AND PROCEDURES.
- JOHNS HOPKINS-Washington, DC
Team Leader, Nutrition Services (training)
JOHN HOPKINS
Washington, USA
01.2022 - 05.2022
- MANAGES PRODUCTION, ASSEMBLY AND SERVICE OF PATIENT, CUSTOMERS, AND CATERED MEALS WITH MAINTAINING SERVICE AND SANITATION STANDARDS.
- COURTEOUS AND RESPECTFUL TOWARDS PATIENTS, VISTORS AND CO- WORKERS.
- COMPLIES WITH ALL LOCAL, STATE, AND FEDERAL GUIDELINES FOR FOOD SAFETY AND SANITATION.
- EVALUATES FOOD TEMPERATURES THROUGHOUT THE MEAL PERIODS AND TAKES APPROPRIATE ACTION TO CORRECT PROBLEM.
- DEVELOPS WORK SCHEDULES AND ASSIGNS DUTIES.
- MONITORS FOOD QUALITY ON A CONTINUOUS BASIS THROUGHOUT MEAL PERIODS AND AT CATERED EVENTS.
- EXECUTES HOSPITAL AND DEPARTMENT DISASTER PLAN.
- SECURES DEPARTMENT AND FOLLOW CASH HANDLING POLICIES.
- MONITORS PORTION CONTROL.
- ENCOURAGES STAFF TO SOLVE PROBLEMS.
- DECISION- MAKING IS LOGICAL AND DELIBERATE.
- MONITORS TIMELY MEAL SERVICES.
- CHECKS TRAYS AND PATIENT MENUS FOR ACCURACY PER DIETARY PRESCRIPTION
- SIBLEY MEMORIAL HOSPITAL-Washington, DC
Bartender/server
STONEY'S / BULLFEATHERS
Washington, USA
04.2012 - 03.2020
- PREPARE AND SERVE DRINKS TO CLIENTS DIRECTLY OR THROUGH WAITERS. COLLECTING PAYMENTS, KEEPING BAR EQUIPMENT CLEAN, PREVENTING CUSTOMER EXCESSIVE DRINKING MAINTAINING STOCKS, CREATING BAR MENU AND PREPARING APPERTIZERS.
- FAMILIARIZING GUEST WITH MENU AND DAILY SPECIALS, ACCURATELY RECORDING FOOD AND DRINKS ORDERS, RUNNING MULTI- COURSE MEALS, AND TALLYING BILLS. UP- SELLING: DIRECT CUSTOMERS TO MEAL ADD-ON AND SPECIALTY DRINKS OF PERCEIVED VALUE TO INCREASE SALES
Education
General Educational Development
Manassas, VAHigh school diploma or GED -
Skills
- Customer service
- Cleaning
- Production Management
- Sales management
- CRITICAL THINKING
- Purchasing
- SELF MANAGEMENT
- ORGANIZATION
- MATH SKILLS
- Management
- Merchandising
- Sanitation
- Supervising experience
- Restaurant Experience
- Dietary department experience
- Food preparation
- Cooking
- Bartending
- Kitchen Management Experience
- CASH HANDLING
- Food Service
- WILLINGNESS TO LEARN
- Budgeting
- Hospitality
- Host/Hostess
- Filing
- Kitchen Experience
- Shift Management
- Patient care
- Communication skills
- Serving Experience
- Busser
- PROBLEM SOLVING
- Catering
- Serving
- Baking
- POSITIVE ATTITUDE
- CREATIVITY
- EMOTIONAL INTELLIGENCE
- Culinary Experience
- COMMUNICATION
- TEAM PLAYER
- Banquet Experience
- Food Safety
- Guest services
- Upselling
- Retail Sales
- Computer skills
- FLEXIBILITY
- POS
- Leadership
- Food industry
Certification
- Certified Dietary Manager training (University of Florida )
- Servsafe Food Protection Management Certification 4/22-4/27
- BLS Certification
Timeline
Technical Specialist II
SUBURBAN HOSPITAL
01.2023 - 12.2025
Team Leader, Nutrition Services (training)
JOHN HOPKINS
01.2022 - 05.2022
Host / Assembler
SIBLEY MEMORIAL HOSPITAL
01.2021 - 12.2022
Bartender/server
STONEY'S / BULLFEATHERS
04.2012 - 03.2020
General Educational Development