Damien Frugie
Stafford
Summary
Resourceful and detail-driven logistics and operations professional with 20+ years of experience in dispatch coordination, maintenance scheduling, and administrative operations. Proven track record in managing high-volume schedules, optimizing routes, and resolving logistical challenges in fast-paced, safety-conscious environments. Experienced in supporting field and remote teams across construction, industrial, and administrative support sectors. Committed to operational excellence and delivering on-time solutions.
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner / Logistics & Maintenance Manager
Equality Vending Service
Houston
06.2017 - Current
- Managed end-to-end logistics and scheduled weekly service routes for 30+ industrial and commercial clients, ensuring consistent on-time delivery.
- Led dispatch planning and inventory control, increasing delivery accuracy and service efficiency by 25%.
- Oversaw repairs and preventive maintenance of 50+ vending machines, cutting equipment downtime by 30% and extending machine life.
- Handled full-cycle budgeting, invoicing, permit renewals, and inventory forecasting, improving financial accuracy and operational planning.
- Increased client base by 40% through reliable delivery operations and high-touch customer service.
- Used Excel and cloud-based tools to maintain real-time sales logs, track inventory, and process service requests, improving workflow transparency.
- Directed all daily business operations—including hiring, staff training, and marketing—scaling the business while maintaining quality and customer satisfaction.
Water Department Supervisor / Dispatcher
B&B Ice Service
Port Arthur
02.2018 - 06.2019
- Directed daily dispatch of up to 15 delivery trucks, optimizing routes and reducing late deliveries by 30% through improved scheduling and logistics coordination.
- Scheduled and tracked preventive maintenance, decreasing equipment breakdowns by 25% and improving fleet reliability.
- Led safety meetings and internal audits, contributing to zero OSHA reportables and strengthening the culture of compliance.
- Managed departmental budgets, aligning expenses with financial targets and increasing cost control.
- Mentored employees through challenging sales situations and escalations, boosting team confidence and customer satisfaction.
- Built lasting client relationships through organized sales events and proactive communication with stakeholders, driving repeat business.
- Analyzed inventory shrinkage and sales trends, producing actionable reports that enhanced decision-making and operational strategy.
Process Operator & Logistics Coordinator
LyondellBasell
Channelview
03.2013 - 12.2017
- Managed complex scheduling and transportation logistics for offshore platforms, coordinating helicopter and vessel movements and improving crew change efficiency by 35%.
- Maintained international travel manifests and processed domestic crew changes, achieving 100% compliance and reducing documentation errors by 40%.
- Supported HSE initiatives during emergency drills and audits, contributing to a 50% faster emergency response time and zero reportable safety violations.
- Oversaw travel, housing, and supply logistics, maintaining 98% accuracy in mission-critical deliveries and resource planning.
- Conducted performance reviews and recommended training programs that resulted in a 25% improvement in team productivity and reduced onboarding time by 30%.
- Facilitated cross-department collaboration and strategic planning sessions that shortened project timelines by 20% on average.
- Organized executive meetings and compliance audits, increasing operational documentation accuracy by 35% and supporting on-time completion of all reporting milestones.
Sr. Administrator / Offshore Dispatcher & Radio Operator
Crossmar Inc.
Houma
- Managed complex scheduling and transportation logistics for offshore platforms, coordinating helicopter and vessel movements and improving crew change efficiency by 35%.
- Maintained international travel manifests and processed domestic crew changes, achieving 100% compliance and reducing documentation errors by 40%.
- Supported HSE initiatives during emergency drills and audits, contributing to a 50% faster emergency response time and zero reportable safety violations.
- Oversaw travel, housing, and supply logistics, maintaining 98% accuracy in mission-critical deliveries and resource planning.
- Conducted performance reviews and recommended training programs that resulted in a 25% improvement in team productivity and reduced onboarding time by 30%.
- Facilitated cross-department collaboration and strategic planning sessions that shortened project timelines by 20% on average.
- Organized executive meetings and compliance audits, increasing operational documentation accuracy by 35% and supporting on-time completion of all reporting milestones.
Education
A.A.S. - Process Operations Technology
San Jacinto College
Houston, TX12.1998
High School Diploma -
Monsignor Kelly High School
Beaumont, TX05.1995
Skills
- Dispatch coordination
- Crew scheduling
- Inventory routing
- MS Excel
- Google Workspace
- Scheduling platforms
- QuickBooks
- Fleet Complete
- Route4Me
- DOT regulations
- OSHA safety practices
- Lean process implementation
- Dispatch
- Logistics
- Route optimization
- Work order coordination
- Maintenance scheduling
- Tracking
- Inventory management
- Asset management
- Administrative support
- Operational support
- Safety training
- Compliance
- Microsoft Office
- Fleet management tools
- Vendor relationship management
- Client relationship management
- Written communication
- Verbal communication
- Problem-solving
- Crisis response
- Time management
- Prioritization
Certification
- TEEX Firefighter Training
- HAZMAT Certification (40 hours)
- OSHA Awareness (recommended to add if applicable)
Awards
Trainer Acknowledgement Award, Recognized for leadership in onboarding and safety training of new hires
Projects And Technical Work
- Diagnosed & repaired mechanical, electrical, and hydraulic issues in pressure washers
- Maintained service logs, replaced pumps, valves, motors, and improved system efficiency by 20%
- Reduced vending machine failure rates through proactive maintenance planning
- Tracked machine profitability using Excel-based dashboards and inventory analytics
Key Highlights
- Expertise in dispatch coordination, crew scheduling, and inventory routing
- Skilled in MS Excel, Google Workspace, and scheduling platforms like QuickBooks, Fleet Complete, or Route4Me
- Strong knowledge of DOT regulations, OSHA safety practices, and lean process implementation
- Trusted leader and trainer known for promoting accountability, safety, and performance
Timeline
Water Department Supervisor / Dispatcher
B&B Ice Service
02.2018 - 06.2019
Owner / Logistics & Maintenance Manager
Equality Vending Service
06.2017 - Current
Process Operator & Logistics Coordinator
LyondellBasell
03.2013 - 12.2017
Sr. Administrator / Offshore Dispatcher & Radio Operator
Crossmar Inc.
A.A.S. - Process Operations Technology
San Jacinto College
High School Diploma -
Monsignor Kelly High School