DAMIEN REDDICK
FAR ROCKAWAY,NY
Summary
Manager with over 15 years of extensive expertise in sales management and customer relations, renowned for forging robust client connections and consistently surpassing sales targets. Demonstrates a visionary approach in strategic planning and negotiation, driving sales growth through effective team leadership and precise inventory management. Committed to leveraging skills in financial analysis and staff training to propel business expansion and sustain exceptional customer satisfaction.
Overview
9
9
years of professional experience
Work History
MANAGER
Star Chrysler Jeep and Dodge
03.2020 - Current
- Build customer relationships to meet sales targets, boosting revenue through strategic negotiations
- Lead customer relationship initiatives and financial negotiations, optimizing deal structures while managing lease terms and financing options to drive sales growth
- Analyse market trends and customer preferences to develop targeted sales strategies, ensuring optimal deal configurations and financing solutions
- Foster strong partnerships with finance teams and customers, implementing effective negotiation strategies to secure mutually beneficial agreements
MANAGER
Brooklyn Chrysler Jeep and Dodge
12.2017 - 03.2020
- Qualify and follow up on warm internet leads regarding new and pre-owned cars
- Maintain contact with customers via email, phone calls
- Greet and actively listen to customers to uncover purchase needs
- Use consultative sales process to match customer with right vehicle
- Generated high-quality leads through strategic internet prospecting and implemented consultative sales approach to match customers with ideal vehicles
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
MANAGER
Rockaway Chrysler Jeep and Dodge
10.2015 - 11.2017
- Set strategic sales targets, boosting revenue through innovative tactics and cross-department collaboration
- Managed inventory and resources, ensuring optimal stock levels and efficient operations
- Coordinated staffing and departmental activities, enhancing team productivity and customer satisfaction
- Implemented new sales strategies, achieving measurable growth in sales and customer engagement
- Resolved customer issues promptly, improving service quality and fostering client loyalty
- Streamlined dealership operations by implementing efficient inventory management systems and optimizing sales processes to enhance customer satisfaction
Education
Associate of Science - Biology
Sullivan County Community College
Monticello, NY06-1998
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
MANAGER
Star Chrysler Jeep and Dodge
03.2020 - Current
MANAGER
Brooklyn Chrysler Jeep and Dodge
12.2017 - 03.2020
MANAGER
Rockaway Chrysler Jeep and Dodge
10.2015 - 11.2017
Associate of Science - Biology
Sullivan County Community College
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