Damien Sanchez Rodriguez
Salt Lake City
Summary
Experienced leader dedicated to fostering collaboration and driving success. Committed team player focused on achieving goals and upholding high standards. Known for positive attitude, respectfulness, and accountability. Reliable individual adept at adapting to new environments, acquiring new skills, and expanding knowledge base.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Walmart
01.2025 - Current
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems to enhance operational efficiency.
- Collaborated with team members to implement process improvements, increasing service delivery speed.
- Trained new associates on customer service protocols and best practices to ensure consistency.
- Developed strong relationships with customers, fostering loyalty and repeat business through excellent service.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Recognition Officer
Latinos In Action
05.2023 - 05.2024
- Boosted team morale through recognition programs, resulting in higher productivity levels.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Vice President
Key Club
08.2022 - 05.2024
- Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Educated staff on organizational mission and goals to help employees achieve success.
Member
MyKearns Youth Council Coalition
09.2022 - 09.2023
- Increased event attendance by effectively promoting and marketing upcoming events through various channels.
- Collaborated with event organizers to create engaging promotional materials and strategies.
- Contributed to the development of public policies that aimed at improving quality of life for residents in the community.
Student Volunteer
Utah Food Bank
08.2020 - 05.2022
- Preparing and organizing all of the food into bags, so that families can take home.
- Increased event attendance by partnering with other student organizations to promote volunteer opportunities.
- Organizing and setting up bags of food on tables, ready for families to take them home.
- Enhanced community outreach by organizing and participating in various volunteer events.
- Developed strong organizational skills by managing schedules, budgets, and resources for multiple volunteer projects simultaneously.
Home Tutor
Western Hills Elementary
09.2020 - 05.2021
- Being prepared and ready to read to students and test their fluency levels.
- Being respectful and helpful to students during the tutoring session
- Greets and Assist students on what we will be doing today and getting started.
- Enhanced students'' comprehension by incorporating real-life examples and relatable experiences into lessons.
- Monitored student progress through regular assessments, adjusting tutoring approaches as needed for optimal results.
Education
High School Diploma -
Kearns High School
05.2025
Skills
- Self Motivation
- Organizational Skills
- Time Management
- Adaptability and Flexibility
- Problem-Solving
- Teamwork and Collaboration
- Customer service
- Reliability/Responsibility
- Professionalism
- Integrity
Timeline
Customer Service Associate
Walmart
01.2025 - Current
Recognition Officer
Latinos In Action
05.2023 - 05.2024
Member
MyKearns Youth Council Coalition
09.2022 - 09.2023
Vice President
Key Club
08.2022 - 05.2024
Home Tutor
Western Hills Elementary
09.2020 - 05.2021
Student Volunteer
Utah Food Bank
08.2020 - 05.2022
High School Diploma -
Kearns High School
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