Damien Varchetti
Dallas,GA
Summary
Fast learner with a professional and personal interest in all things tech. I am pursuing a bachelor's degree in Cybersecurity and a CompTIA A+ certification.
Overview
6
6
years of professional experience
Work History
CSR/Delivery Driver
Pizza Hut
Dallas, GA
01.2020 - Current
- Used a ticket-based system to assign and delivery orders in a timely manner.
- Trained new staff on customer service protocols and processes.
- Provided exceptional customer service to ensure customer satisfaction.
Education
Some College (No Degree) - Cybersecurity
Kennesaw State University
Kennesaw, GASkills
- Network troubleshooting
- Customer service
- Troubleshooting Methodology
- Cybersecurity best practices
- Windows Server and Active Directory
- Virtual machine deployment and configuration
- Team collaboration and coordination
Relevant Coursework
- Worked with Cisco Packet Tracer to simulate configuring SOHO and Enterprise networks with settings like MAC address filtering, SSID broadcasting, remote router management, static IP assignment, subnetting a network to create smaller, more specialized networks, and adjusting firewall permissions.
- Employed type-2 hypervisor VIrtualbox to create multiple virtual machines on one host machine, and used said VM's to increase familiarity with installing and using different popular operating systems (Win11/MacOS/Ubuntu).
- Installed Windows 11 Server and Active Directory onto a VM and used other Windows 11 VM's to simulate common user account management scenarios such as creation/expiration/deletion/reset/restriction.
Timeline
CSR/Delivery Driver
Pizza Hut
01.2020 - Current
Some College (No Degree) - Cybersecurity
Kennesaw State University