Damien Zurawski
West Plains,MO
Summary
Reliable and upbeat sales associate consistently demonstrates ability to promote customer loyalty, satisfaction, and increased purchases through consultative techniques and diligent focus on individual needs. Extensive knowledge of product merchandising and payment processing allows for exceptional service. Dedicated and dependable approach excels in building strong relationships and possesses excellent organizational strengths. Superior work ethic ensures consistent delivery of exceptional results.
Overview
6
6
years of professional experience
Work History
Retail Wireless Consultant
UsCellular
West Plains, MO
02.2024 - Current
- Worked closely with store management to develop targeted marketing campaigns aimed at increasing foot traffic inside the establishment during peak business hours.
- Assisted customers in selecting suitable devices, accessories, and wireless plans based on their preferences and requirements.
- Stayed up-to-date with industry trends, ensuring accurate information was provided to customers regarding new products and promotions.
- Maintained strong relationships with customers, resulting in repeat business and referrals.
- Managed cash register transactions accurately, ensuring timely reconciliation of daily sales reports.
- Increased customer satisfaction by providing personalized service and addressing individual needs.
Budtender
The Farmers Wife
West Plains, MO
01.2023 - 01.2024
- Weighed, prepared and packaged different types of products.
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
Assistant Store Manager
Family Dollar
West Plains, MO
01.2020 - 10.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Maintained positive customer relationships by responding quickly to customer service inquiries
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Rotated merchandise and displays to feature new products and promotions
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Lead Sales Associate
Dollar General
03.2019 - 01.2020
- Mo
- Trained sales team members in policies, procedures and strategies for maximizing store profits
- Observed sales team and customer behaviors to minimize shrinkages from misuse or theft
- Monitored store to assess current needs and delegated assignments to sales staff
- Managed store products by preparing for new lines and optimizing merchandising for maximum sales.
Education
High School Diploma -
Benton High School
Benton, ARSkills
- POS systems operations
- Operations
- Goals and performance
- Customer Relations
- Customer experience
- Staff Management
- Sales growth
- Sales and marketing
- Promoting products and maximizing customer satisfaction Excellent
- Development Relationship Building Customer Service Performance
- Cultural Awareness
- Flexible and Adaptable
Personal Information
Title: Budtender
Timeline
Retail Wireless Consultant
UsCellular
02.2024 - Current
Budtender
The Farmers Wife
01.2023 - 01.2024
Assistant Store Manager
Family Dollar
01.2020 - 10.2022
Lead Sales Associate
Dollar General
03.2019 - 01.2020
High School Diploma -
Benton High School