Damien Rodriguez
Anaheim,CA
Summary
Skilled, self-motivated and organized administrative and labor professional with experience as an Emergency Room Administrative Technician and Forklifter Operator. Adept to maintaining multiple priorities, maintaining accuracy in high-pressure environments, and delivering excellent administrative support. Recognized for strong time management, initiative, and a commitment to continuous learning and professional growth. Seeking an opportunity to contribute my knowledge and skills to a healthcare or administrative role, where I can continue to expand my skills and professional growth.
Overview
8
8
years of professional experience
1
1
Language
Work History
Apple One Staffing
Supercare Health
City of Industry
02.2026 - 07.2026
- Assembled components on production line with precision.
- Medical equipment testing
- Maintained inventory records of supplies for efficient tracking.
- Inspected and diagnosed issues with electronic devices and appliances.
- Repaired malfunctioning equipment using hand tools and specialized instruments.
- Collaborated with team members to enhance repair processes and efficiency.
- Maintained accurate records of repairs and service history for each device.
- Provided customer support by explaining repair procedures and timelines.
- Adhered to safety protocols while handling hazardous materials during repairs.
- Assisted in inventory management by tracking parts and supplies used in repairs.
Valet Parking Supervisor & Emergency Room Admin
JW Marriott & Orange Coast Memorial
Anaheim
02.2024 - 12.2025
- Coordinated daily valet operations to maintain high service standards.
- Supervised valet staff to ensure efficient vehicle parking and retrieval.
- Managed guest interactions to provide exceptional hospitality experiences.
- Resolved guest concerns promptly to enhance satisfaction and loyalty.
- Trained new employees on parking procedures and customer service expectations.
- Coached team members to consistently exceed superior customer service standards.
- Managed VIP arrivals and departures with a smooth and professional approach.
- Oversaw vehicle safety checks to maintain quality control in service.
- Investigated any incidents involving damage or theft of vehicles parked by the valets.
- Enforced safety protocols for both customers and employees when operating motorized vehicles.
- Implemented process improvements for streamlined vehicle flow during peak hours.
- Collaborated with hotel management to align valet services with brand standards.
- Coordinated valet service for large groups, special events and daily guest loads.
- Led daily stand up meetings to convey new policies, outline schedules and correct performance deficiencies.
- Provided support and guidance to new hires during the onboarding process.
- Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
- Ensured valet staff adhered to company policies and procedures.
- Collected and entered patient data into health information systems efficiently.
- Communicated with medical staff regarding patient needs and registration status.
- Resolved registration issues by liaising with various hospital departments effectively.
- Facilitated communication between the Emergency Room staff and the Registration Department when necessary.
- Informed patients of their rights and responsibilities regarding healthcare services.
- Greeted patients and visitors, verified patient information, and collected copays.
- Collected payments from patients at time of service or arranged payment plans when appropriate.
- Entered data into electronic medical records system to ensure accuracy of patient information.
- Maintained confidentiality of all protected health information according to HIPAA regulations.
- Provided customer service to all individuals entering the hospital by providing directions, answering questions, and assisting them in any way possible.
- Supervised valet parking operations for luxury hotel guests and hospital visitors.
- Managed team scheduling to ensure efficient valet service during peak hours.
- Resolved guest complaints promptly to maintain high service standards at the location.
Forklift Operator
Granada Cabinets
Anaheim
01.2023 - 10.2025
- Operated forklifts to transport materials within the production facility.
- Loaded and unloaded cabinets from delivery trucks efficiently.
- Maintained accurate inventory records using warehouse management software.
- Collaborated with team members to ensure smooth workflow in the warehouse.
- Conducted daily inspections of forklifts to ensure safety compliance.
- Assisted in organizing storage areas for better accessibility of materials.
- Followed safety protocols while handling hazardous materials and heavy equipment.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Transported material to correct locations and documented inventory changes.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Packaged, labeled and tagged goods before transfer.
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.
- Reported safety and quality issues to management.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
Cashier Team Lead
Del Taco
Orange, California
08.2018 - 07.2021
- Trained new cashiers on register operations and customer service standards.
- Managed cash handling procedures and ensured compliance with safety protocols.
- Assisted in scheduling shifts for team members to optimize coverage needs.
- Conducted regular inventory checks to support stock management efforts.
- Maintained cleanliness and organization of the front counter area for operations.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed refunds and exchanges according to company policy.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Processed payments promptly for customers to exceed productivity standards.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior.
Education
High School Diploma -
Villa Park High Shool
Orange 06-2021
Some College (No Degree) - International Business
Santiago Canyon College
Orange Skills
- Forklift operation
- Medical equipment testing
- Equipment repair
- Inventory management
- Problem solving
- Effective communication
- Leadership skills
- Conflict resolution
- Training and development
- Multitasking Abilities
- Interpersonal communication
- Clerical support
- Customer relations
- Problem-solving
- Verbal communication
- Task prioritization
- Written communication
- Calm under pressure
- Public speaking
- Organization
- Bilingual communication
- Telephone etiquette
- Payment processing
- Active listening
- Call center experience
- Data entry
- Attention to detail
- Time management
- Work prioritization
- Medical billing
- Resourceful
- Verbal and written communication
Languages
Spanish
Professional
Timeline
Apple One Staffing
Supercare Health
02.2026 - 07.2026
Valet Parking Supervisor & Emergency Room Admin
JW Marriott & Orange Coast Memorial
02.2024 - 12.2025
Forklift Operator
Granada Cabinets
01.2023 - 10.2025
Cashier Team Lead
Del Taco
08.2018 - 07.2021
High School Diploma -
Villa Park High Shool
Some College (No Degree) - International Business
Santiago Canyon College