DAMILARE AGUDA
Pittsburg,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking employee enthusiastic about learning how to strengthen customer retention. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Sales Representative
Big 5 Sporting Goods
07.2023 - Current
- Used customer insights to develop innovative sales strategies to increase sales.
- Responded to customer calls and emails to answer questions about products and services.
- Resolved concerns with products or services to help with retention and drive sales.
- Described product highlights and benefits to help guide purchasing decisions.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Cutco Sales Representative
CUTCO
05.2022 - 08.2022
- Generated daily schedule of booked appointments with potential clients
- Conducted demos/presentations to pitch to customers
- Created deals and bargains in order to meet consumer needs and budgets
- Built relationships with customers and community to promote long-term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Increased sales by 10% by offering customers accessories and related purchases to complete selections.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others
Cafe Assistant
Head-Royce School
08.2016 - 03.2020
- Operated cash register and reconciliation of all transaction
- Provided various forms of assistance to kitchen staffs as required
- Maintained clean and attractive product displays to entice customer purchases by cleaning and organizing kitchen daily
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Summer Camp Counselor
Head-Royce School
06.2018 - 08.2018
- Highly organized individual willing to be a problem solver and strong team player
- Enthusiastic and charismatic leader
- Collaborated and communicated with administrative members and parents/guardians
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided first aid and handled emergency situations
- Completed childcare educational courses and obtained CPR certification
- Worked with children of varying age, interest, skill, and developmental levels.
- Led 25 children safely through variety of daily camp activities.
Education
Bachelor's Degree - Finance
05.2025
Skills
- Skilled Public Speaker
- Strong computer skills including proficiency with Microsoft Word, QuickBooks Desktop,
- Excel, PowerPoint, Access, Outlook, and web-browsers
- Sales Expertise
- Product Merchandising and Distribution
- Product Promotion
Certification
CPR and First Aid
Childcare Educational Courses
Languages
Spanish
Professional Working
Timeline
Sales Representative - Big 5 Sporting Goods
07.2023 - Current
Cutco Sales Representative - CUTCO
05.2022 - 08.2022
Summer Camp Counselor - Head-Royce School
06.2018 - 08.2018
Cafe Assistant - Head-Royce School
08.2016 - 03.2020
Howard University - Bachelor's Degree, Finance
CPR and First Aid
Childcare Educational Courses
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