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Damin Park
Ypsilanti,MI
Summary
Customer Service and Event Planning Professional experienced in managing time effectively and handling cash transactions. Achieved operational efficiency through strong multitasking and problem-solving skills in fast-paced environments. Focused on enhancing customer experience and contributing to team objectives.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Store Team Member
Sappun
Seoul, Seoul
05.2024 - 08.2024
- Processed customer transactions at cash register with accuracy and efficiency.
- Resolved customer complaints with professionalism and empathy, ensuring customer satisfaction.
- Guided customers in product selection and addressed inquiries to improve shopping experience.
Event Assistant
KSPO
Seoul, Seoul
11.2021 - 01.2022
- Executed event logistics by scheduling vendors and venues to ensure seamless event operations.
- Managed attendee registrations and maintained accurate participant records to streamline check-in process.
- Coordinated event planning for diverse audiences to create engaging experiences.
Barista
Angel-in-us
Sunchon, Jeonra-Namdo
09.2020 - 10.2021
- Tailored drink orders based on customer preferences, showcasing attention to detail and adaptability.
- Executed product orders from suppliers to ensure smooth daily operations.
- Organized workspace to improve resource access for coworkers.
F&B Server
Yeok Jeon Grandma Beer
Sunchon, Jeonra-Namdo
04.2020 - 10.2021
- Collaborated with kitchen staff to ensure accurate and timely order fulfillment, enhancing guest experience.
- Coordinated setup and clearance of tables for large groups, ensuring timely service during peak hours.
- Managed cash handling and payment processing, ensuring accuracy and security after each service shift.
F&B Server
Gonjiam Ski Resort
Yong-In, Gyeong-GiDo
11.2019 - 02.2020
- Managed dining room environment, ensuring prompt table resets and cleanliness to maintain guest satisfaction.
- Trained new employees on serving methods, food safety practices, and POS system operation to enhance service quality.
- Conducted weekly inventory assessments to ensure stock levels aligned with records for accurate supply management.
Education
Children And Families - Early Childhood Care And Education
Eastern Michigan University
Ypsilanti, MI12-2027
GED -
Washtenaw Community College
Ann Arbor, MI08-2026
High School Diploma -
Seong-gi Highschool
Yong-In03-2019
Skills
- Early childhood education
- Customer service
- Event planning
- Team collaboration
- Time management
- Cash handling accuracy
- Multitasking capacity
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Store Team Member
Sappun
05.2024 - 08.2024
Event Assistant
KSPO
11.2021 - 01.2022
Barista
Angel-in-us
09.2020 - 10.2021
F&B Server
Yeok Jeon Grandma Beer
04.2020 - 10.2021
F&B Server
Gonjiam Ski Resort
11.2019 - 02.2020
Children And Families - Early Childhood Care And Education
Eastern Michigan University
GED -
Washtenaw Community College
High School Diploma -
Seong-gi Highschool