Damion Brown
Lancaster,TX
Summary
Accomplished Claims Adjuster with a proven track record at St Farm Insurance, showcasing expertise in property claims and exceptional decision-making abilities. Excelled in caseload management and claims investigation, driving efficient settlements and enhancing team collaboration. Demonstrates a keen ability to assess coverage and negotiate disputes, embodying a blend of analytical prowess and communication skills.
Overview
13
13
years of professional experience
Work History
Claims Adjuster
St Farm Insurance
Dallas, TX
06.2023 - Current
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Explained premiums owed to policyholders, agents and underwriters.
- Prepared detailed reports on investigation findings and claim status for internal use.
Delivery Driver
Salad And Go
Dallas, Texas
02.2023 - 06.2024
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Assisted warehouse personnel in packing orders when necessary.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Mortgage Underwriter
Digital Risk
Dallas, Texas
02.2016 - 06.2022
- Calculated debt-to-income ratios to assess borrowers' ability to repay loans.
- Monitored portfolio performance metrics including delinquency rates and default trends.
- Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
- Interpreted complex financial statements and tax returns to assess borrowers' financial stability.
- Reviewed and verified loan application documents for compliance with lender criteria and federal regulations.
AML Analyst
Carlisle & Gallagher
Dallas, Texas
02.2012 - 03.2013
- Performed due diligence reviews on new customers prior to onboarding them onto the system.
- Investigated fraud referrals and researched to minimize risk and resolve inquiries.
- Conducted periodic internal account or customer reviews to identify potentially suspicious activity.
- Prepared reports, metrics and research to support fraud initiatives and projects.
Education
High School Diploma -
H Grady Spruce
Dallas, TX04-1999
Skills
- Property claims
- Property adjusting
- Casualty and property loss
- Decision-making
- Highly motivated
- Coverage assessments
- Caseload management
- Verbal and written communication
- Claims investigation
- Team collaboration
Timeline
Claims Adjuster
St Farm Insurance
06.2023 - Current
Delivery Driver
Salad And Go
02.2023 - 06.2024
Mortgage Underwriter
Digital Risk
02.2016 - 06.2022
AML Analyst
Carlisle & Gallagher
02.2012 - 03.2013
High School Diploma -
H Grady Spruce
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