Damion McKenzie
Port Antonio
Summary
A skilled and adaptable IT professional with a proven track record in designing and implementing robust solutions for business applications.
Overview
3
3
years of professional experience
Work History
Salesforce Developer
NAACP
02.2021 - 11.2023
- Modified existing membership application to develop a support service for the NAACP Housing Navigator program which helped hundreds of tenants in South Carolina facing eviction during COVID-19 to receive legal assistance.
- Modified existing membership application to migrate the compliance process from excel sheets and paper-based submissions to online submissions. Set up membership application integration from Salesforce to FormAssembly for data collection and payment. Performed yearly maintenance and development based on both internal and external end users growing needs. The compliance process is used to qualify local NAACP units to vote on new and existing policies at the annual national convention.
- Prepared written documentation of various types for each project I worked on.
- Performed routine analysis of the salesforce org to ensure applications security using salesforce health check.
- Provided routine application support and guidance, mainly to internal end users and also to external end users who are officers of local NAACP units when necessary.
- Provided technical guidance to less experienced personnel of the development team and other non-development personnel of the IT team.
- Participated in routine applications testing, project planning, technical interviewing, among other things.
- Assisted with making recommendations regarding the use of various salesforce applications in relation to the organization's needs.
- Served as a point of contact for application problems. Create support ticket to escalate rare and more complex issues of the salesforce platform to Salesforce Support.
Education
Bachelor of Science - Computer Science
Tougaloo College
Tougaloo, MS12.2020
Skills
- Problem Solving
- Application Testing
- Critical Thinking
- Application Integration
- Creativity
- Technical Writing/Documentation
- Teamwork
- Excellent Organization Skills
- Team Leadership
- Excellent Communication Skills
- HTML, CSS, JavaScript, Reactjs, Nodejs, Expressjs, PostgreSQL, SQL, Bootstrap, Java, C, Apex, SOQL, SOSL, Tableau
- Customer Service
Timeline
Salesforce Developer
NAACP
02.2021 - 11.2023
Bachelor of Science - Computer Science
Tougaloo College
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