Open To Work
D A M I S H A S H E L L M A N
Marlin,TX
Summary
Proficient Clinical Medical Assistant with expertise in clinical procedures and patient intake. Capable of administering medications and managing insurance processes, while maintaining high standards of patient care and confidentiality in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Falls Community Hospital and Clinic
Marlin, TX
08.2025 - 04.2026
- Administered medications and performed basic clinical procedures to facilitate patient treatment.
- Assisted physicians with clinical procedures such as suturing, drawing blood, and administering injections.
- Performed patient intake, including taking vital signs and medical histories.
- Collected and documented comprehensive patient medical histories, enhancing continuity of care.
- Supported physicians during patient examinations and procedures, ensuring thorough assessments.
- Educated patients on treatment plans and preventive care measures.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Processed insurance forms and verified patient information for billing purposes.
Medical Assistant
Falls Community Hospital and Clinic
Marlin, Texas
01.2025 - 08.2025
- Administered vaccinations and medications as prescribed by healthcare providers.
- Administered injections, medications, and treatments as prescribed by the physician.
- Supported physicians during patient examinations and procedures, enhancing patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Educated patients on treatment plans and health management strategies.
- Maintained patient records and ensured confidentiality compliance.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collaborated with laboratory staff to ensure timely delivery of test results and effective follow-ups.
- Oversaw inventory of medical supplies and equipment, ensuring availability and readiness for patient needs.
Receptionist
Falls Community Hospital and Clinic
Marlin, TX
04.2024 - 01.2025
- Greeted patients and visitors, fostering a welcoming environment.
- Managed appointment schedules for multiple healthcare providers, optimizing patient flow.
- Operated multi-line phone system to direct calls efficiently.
- Collected patient information and verified insurance details accurately.
- Maintained organized reception area and ensured cleanliness standards.
- Coordinated communication between medical staff and patients, ensuring timely information exchange.
Customer Service Representative
Veteran Government Services
Chicago, Illinois
05.2022 - 11.2023
- Resolved customer inquiries, utilizing effective communication and problem-solving to enhance customer satisfaction.
- Answered customer inquiries, delivering accurate information on products and services to support informed decision-making.
- Maintained accurate records of customer interactions and service requests.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted veterans in navigating government services and benefits, ensuring access to necessary resources.
Collector
Huron Consulting Group
Chicago, IL
06.2021 - 05.2022
- Managed collections processes, facilitating timely account resolution and minimizing delinquencies.
- Met and exceeded daily service quality and performance goals.
- Completed calls and adhered to scripts, ensuring effective call control and customer satisfaction.
- Engaged with customers to understand and resolve issues and answer any questions.
- Referred unresolved customer grievances to designated departments for further investigation.
- Documented interactions and updates in the customer database system.
- Collaborated with team members to enhance collection strategies and improve workflow efficiency.
Collector
Baylor Scott and White Health
Temple, Tx
05.2016 - 06.2021
- Processed Tricare collections, improving overall collection rates.
- Engaged with customers to resolve issues and provide accurate information, fostering trust and loyalty.
- Exceeded daily service quality and performance goals, enhancing customer satisfaction.
- Completed calls and followed scripts to maintain good call control.
- Referred unresolved customer grievances to designated departments for further investigation.
Education
Associate of Applied Science -
Ultimate Medical Academy
Clearwater10-2015
Skills
- Patient intake
- Clinical procedures
- Medication administration
- Vital signs monitoring
- EKG monitoring
- Laboratory procedures
- Medical device handling
- Examination preparation
- Medical documentation
- Clinical documentation
- EMR systems
- Patient education
- Insurance verification
- Preventive care support
Certification
- Certified Clinical Medical Assistant
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$18/hr - $22/hrTimeline
Certified Clinical Medical Assistant
Falls Community Hospital and Clinic
08.2025 - 04.2026
Medical Assistant
Falls Community Hospital and Clinic
01.2025 - 08.2025
Receptionist
Falls Community Hospital and Clinic
04.2024 - 01.2025
Customer Service Representative
Veteran Government Services
05.2022 - 11.2023
Collector
Huron Consulting Group
06.2021 - 05.2022
Collector
Baylor Scott and White Health
05.2016 - 06.2021
Associate of Applied Science -
Ultimate Medical Academy