Damita Madkins
Oklahoma City
Summary
Detail-oriented Mailroom Clerk with strong skills in mail sorting, package handling, and workplace safety. Committed to ensuring timely delivery and maintaining organizational efficiency.
Overview
44
44
years of professional experience
Work History
Mailroom Clerk
BancFirst
Oklahoma City, OK
07.2002 - Current
- Managed daily mail distribution, ensuring timely delivery to all departments.
- Operated sorting machinery to efficiently process incoming and outgoing mail.
- Maintained accurate records of incoming and outgoing shipments for tracking purposes.
- Coordinated with vendors to facilitate smooth delivery and pick-up schedules.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
- Provided exceptional customer service by promptly addressing questions or concerns from employees regarding their incoming or outgoing mail.
- Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
- Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
- Ensured compliance with postal regulations, adhering to proper packaging guidelines and documentation requirements for all outgoing mail shipments.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
File Clerk
OU Health Physicians
Oklahoma City, OK
03.1998 - 06.2002
- Managed filing systems to ensure accurate document retrieval and organization.
- Implemented process improvements that reduced document retrieval times significantly.
- Oversaw inventory control of office supplies in the file room environment.
- Developed and maintained digital filing systems for streamlined access to records.
- Monitored file room operations, ensuring adherence to established procedures and protocols.
- Sorted documents and papers alphabetically and according to content, dates and significance.
Mailroom Clerk
Liberty National Bank
Oklahoma City, OK
01.1982 - 03.1998
- Implemented inventory management system for office supplies, reducing waste.
- Oversaw package handling processes, improving overall workflow efficiency.
- Trained new employees on mailroom procedures and safety protocols.
- Developed best practices for document handling, enhancing compliance and security standards.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Enhanced customer satisfaction with timely and accurate delivery of parcels and mail to recipients within the organization.
- Coordinated bulk mailing projects, organizing materials efficiently while meeting strict deadlines for distribution.
- Maintained a well-organized mailroom, enabling quick retrieval of packages and correspondence for employees.
- Managed inventory of office supplies, minimizing downtime due to shortages by proactively replenishing stock as needed.
- Ensured office equipment such as postage machines was maintained regularly in order to provide uninterrupted service.
- Created detailed documentation for package tracking purposes, allowing recipients to monitor the status of their shipments in real time.
- Prepared professional shipping labels using various software programs, ensuring legibility and accuracy for smooth transit of packages.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained clean and organized mail room to promote safety and efficiency.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Maintained high level of confidentiality with mail items in line with regulations.
- Operated postal machines, including postage meters and mail-processing machines.
- Operated postage meters, mail sealers and labeling machines.
- Managed daily mail distribution, ensuring timely delivery to all departments.
- Maintained accurate records of incoming and outgoing shipments for tracking purposes.
- Coordinated with vendors to facilitate smooth delivery and pick-up schedules.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed outgoing mail with a high level of accuracy, including weighing packages and calculating appropriate postage fees.
Education
High School Diploma -
Southeast High School
Oklahoma City, OK05.1980
Skills
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Workplace safety
Timeline
Mailroom Clerk
BancFirst
07.2002 - Current
File Clerk
OU Health Physicians
03.1998 - 06.2002
Mailroom Clerk
Liberty National Bank
01.1982 - 03.1998
High School Diploma -
Southeast High School