Summary
Overview
Work History
Education
Skills
Timeline
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Damiyah Winstead

Richmond,VA

Summary

Accomplished freelancer with a proven track record at Self Employed Services, delivering tailored solutions that enhanced client satisfaction by 20%. Expert in problem-solving and customer support, adept at managing projects from inception to completion. Strong communication and attention to detail drive successful partnerships with major corporations like Walmart and Amazon.

Overview

4
4
years of professional experience

Work History

Freelancer

01.2022 - Current
  • Designed and delivered customized solutions for diverse clients, increasing service efficiency and client satisfaction.
  • Independently managed end-to-end project lifecycles, ensuring on-time delivery and strict adherence to quality standards.
  • Partnered with clients to define and refine project scopes, aligning outcomes with business objectives.
  • Streamlined workflows and implemented optimized processes, reducing turnaround times for key deliverables.
  • Provided customer support and product guidance, building positive client relationships and improving satisfaction scores.
  • Conducted product testing and feedback initiatives for major corporations, including Walmart, Meta, Amazon, and Chanel, contributing insights that shaped customer experience improvements

Education

GED -

Essential Education
895 NW Grant Ave., Corvallis, OR 97330,

Skills

  • Problem-solving
  • Time management
  • Attention to detail
  • Customer support
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Customer assistance
  • Written and verbal communication

Timeline

Freelancer

01.2022 - Current

GED -

Essential Education

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Damiyah Winstead