Kay-Ann Wright
Clinton,CT
Summary
Professional and knowledgeable Records Officer offering several years of experience in administrative support and customer service. Highly efficient in planning, problem-solving, and communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cashier/Server
Caribbean Superior #2
5728 Silver Hill Rd. District Heights
12.2023 - Current
- Greeted customers entering store and responded to customer needs
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Monitored food temperature and quality throughout shift.
- Served food according to customers specification.
Front Desk Receptionist
Microtel Inn & Suites By Wyndham
900 Chauvet Dr. Pittsburgh P.A
01.2022 - 07.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
Records Analyst/Records Clerk
Ministry Of Tourism/Post And Telecommunication
54 Knutsford Boulevard Kingston 5/ 6-10 South Camp Kingston
09.2018 - 08.2022
- Facilitated cross-departmental communication regarding recordkeeping best practices.
- Trained new employees on records management procedures, promoting consistent practices across the team.
- Assisted with typing, data entry, and answering incoming calls as required.
- Maintained accuracy of records by verifying accuracy of data in records.
- Updated records with new information.
- Created and maintained electronic filing system for quick and easy retrieval of records.
- Sorted all paperwork and documents alphabetically and according to dates and significance.
- Does monthly report.
Border Patrol Officer
Port Security Corps
72-76 Harbour St. Kingston Jamaica
01.2014 - 08.2018
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Reported safety and fire hazards observed on routine patrols and during inspections.
- Conducted border patrol to ensure there's no illegal person or contraband and logged findings.
Education
Business Management (Diploma) - Business Management Supervision
Garmex Heart Academy
76,13 Marcus Garvey Dr. Kingston Jamaica 12.2018
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Team Collaboration
- Administrative Skills
- File Organization
- Hospitality services
- Front Office Management
Certification
- Business management Supervision (Diploma)
- Quality Service Delivery
- Basic Aviation 123/ Basic Maritime Security/ Industrial Security
Timeline
Cashier/Server
Caribbean Superior #2
12.2023 - Current
Front Desk Receptionist
Microtel Inn & Suites By Wyndham
01.2022 - 07.2023
Records Analyst/Records Clerk
Ministry Of Tourism/Post And Telecommunication
09.2018 - 08.2022
Border Patrol Officer
Port Security Corps
01.2014 - 08.2018
Business Management (Diploma) - Business Management Supervision
Garmex Heart Academy