Tammy Teem
Ellijay,GA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
12
12
years of professional experience
1996
1996
years of post-secondary education
Work History
Cashier/Server
Double L Restaurant
Ellijay, Georgia
09.2018 - Current
- Processed customer payments using cash register and point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area for efficient operations.
- Resolved customer inquiries and complaints with professionalism.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled guest inquiries and resolved issues promptly and professionally.
- Provided exceptional service to high volume of daily customers.
Server
Annie’s Restaurant
Jasper, Georgia
10.2016 - 06.2018
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Handled cash transactions and processed payments accurately.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new staff on restaurant procedures and service protocols.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
Cashier
Hardee’s
East Ellijay, Georgia
03.2014 - 10.2016
- Processed customer payments using cash register and point-of-sale system.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area for efficient operations.
- Collaborated with kitchen staff to ensure accurate order fulfillment and service speed.
- Handled cash, credit, and gift card transactions in a fast-paced environment.
- Monitored inventory levels of supplies at the front counter for timely restocking.
- Engaged with customers to enhance their dining experience through friendly conversation.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Gilmer High School
Ellijay, GASkills
- Cash handling
- Point-of-sale operation
- Inventory monitoring
- Customer order processing
- Customer relationship management
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Written and verbal communication
- Cash register operation
- Basic math
- Cash drawer balancing
- Customer service
- Time management skills
- Patience and empathy
- Dependability and reliability
- Credit card processing
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Payment processing
- Cash handling expertise
Timeline
Cashier/Server
Double L Restaurant
09.2018 - Current
Server
Annie’s Restaurant
10.2016 - 06.2018
Cashier
Hardee’s
03.2014 - 10.2016
Gilmer High School