Brandi Culbreth
Atlanta,GA
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Savoy Bar And Grill. Skilled in cash handling and conflict resolution, demonstrating reliability and professionalism. Increased accuracy levels in transactions, showcasing strong work ethic and empathy towards customer needs.
Overview
3
3
years of professional experience
Work History
Cashier/Server
Savoy Bar And Grill
Stockbridge, GA
04.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess/Waistress
Monticello ATL
Marietta, GA
01.2021 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Arts - Business Administration
Belhaven University
Jackson, MS05.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Money Handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and Courtesy
- Cash register systems
- Conflict Resolution
- Cash handling expertise
- Complex Problem-Solving
Timeline
Cashier/Server
Savoy Bar And Grill
04.2022 - 08.2023
Hostess/Waistress
Monticello ATL
01.2021 - 04.2022
Bachelor of Arts - Business Administration
Belhaven University