Damon Coleman
Houston,TX
Summary
Accomplished Assistant Manager at Gemstone International Group, adept in Operations Management and Customer Relations, enhanced Fortune 500 client revenue by $100 million. Spearheaded digital marketing campaigns at Walmart, significantly boosting engagement. Proven leader in staff development and strategic planning, managing teams of 50-100, with a keen focus on achieving business goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Gemstone International Group
08.2024 - Current
-Service day to day operations of business and client relationships
-managed Human Resources team
-payroll
-conference calls with Fortune 50 & 500 cloents
-managed a team of over 50-100 people
Account Manager
Gemstone International Group
03.2023 - 07.2024
Sales/Marketing Associate
Gemstone International Group
01.2023 - 03.2023
-conducted face to face marketing through multiple tactics
-increase Fortune 50 and 500 companies revenue by $100 million.
-brought in over 2500 new customers to join Fortune 50 and 500 companies
Building Manager
Indiana University, Purdue University
01.2022 - 01.2023
Digital Associate
Walmart
10.2019 - 09.2022
- Enhanced customer engagement by developing and implementing targeted digital marketing campaigns.
- Assisted in the creation of comprehensive email marketing campaigns, leading to higher open rates and click-through rates for targeted audiences.
- Assisted in planning and executing influencer collaborations, boosting brand reach within niche target markets.
- Developed visually compelling content for digital platforms, increasing audience engagement and driving conversions.
Education
Associate Of Applied Science - Psychology
Indiana University - Purdue University Indianapolis
Indianapolis, IN12.2022
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Customer rapport
- Marketing knowledge
- Recruiting and interviewing
- Sales Strategies
- Customer Relationship Management (CRM)
- Strategic Planning
- Staff Development
- Compliance understanding
- Sales Reporting
- Orientation and training
- Employee Performance Evaluations
- Business Administration
- Financial Management
Timeline
Assistant Manager
Gemstone International Group
08.2024 - Current
Account Manager
Gemstone International Group
03.2023 - 07.2024
Sales/Marketing Associate
Gemstone International Group
01.2023 - 03.2023
Building Manager
Indiana University, Purdue University
01.2022 - 01.2023
Digital Associate
Walmart
10.2019 - 09.2022
Associate Of Applied Science - Psychology
Indiana University - Purdue University Indianapolis