Damon Fair
Brooklyn,MD
Overview
11
11
years of professional experience
Work History
Territory Manager
20/20 Companies
Baltimore, MD
03.2025 - Current
- Planned travel schedule for visiting stores within assigned territory on a regular basis.
- Established relationships with key customers, vendors, and distributors in the area.
- Created presentations for potential customers highlighting products' features and benefits.
- Met or exceeded established targets for revenue growth month over month.
- Fostered a culture of continuous improvement among sales team members.
Post Loan Closing
Dominion Financial Services
Baltimore, MD
09.2021 - 09.2024
- Reviewed records for accuracy and completeness to maximize compliance and prevent errors.
- Performed post-closing checks of mortgage loan documentation.
- Managed loan packages and prepared closing instructions for staff.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Prioritized and organized tasks to efficiently accomplish service goals.
Senior Loan/Enrollment Specialist
Credit Direct
Rockville, MD
01.2020 - 05.2021
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Gathered required information from customers for settlement reviews to help negotiate down debt with creditors.
- Listened to and understood customers' needs, explained and discussed options and outlined best-fit services.
Negotiator
Clear One Advantage
Baltimore, MD
03.2019 - 01.2020
- Actively working settlements and execute orders using the company’s central database.
- Proper calculation of settlement payments.
- Making outbound and answering inbound calls between clients and creditors.
- Responsible for overcoming objections when needed, educating clients on settlements.
- Negotiating the designated minimum settlements.
Inbound Sales Consultant
Comcast/NBC
Jacksonville, FL
04.2017 - 10.2018
- Met or exceeded sales objectives on a regular basis.
- Accomplished challenging objectives for quality and productivity through the use of strong organizational and communication skills.
- Committed scripts to memory to better handle customer conversations.
- Establish contracts, including pricing structures and service terms.
Retail Sales Consultant
Comcast/NBC
Frederick, MD
11.2014 - 04.2017
- Maintained a friendly, outgoing personality to promote a positive work environment and satisfy customer needs.
- Sought opportunities to up-sell and add-on additional merchandise.
- Helped customers by answering questions and locating merchandise.
- Responded to questions and concerns regarding billing and credits with knowledgeable and personable support.
- Utilized strong customer service skills to meet and exceed sales goals by 200-300%.
Education
Some college experience - Communications
Montgomery College
Rockville, MD1997
High School Diploma -
Richard Montgomery High School
Rockville, MD1995
Skills
- Microsoft Office
- Outlook
- Excel
- Windows
- CRM
- Salesforce
- Vision
- ICOMS
- Word
Accomplishments
- Consistently led sales goals in the Comcast Xfinity store achieving Platinum sales status for consecutive months- 2015/2016
- Comcast Elite Sales Award winner-2017.
Timeline
Territory Manager
20/20 Companies
03.2025 - Current
Post Loan Closing
Dominion Financial Services
09.2021 - 09.2024
Senior Loan/Enrollment Specialist
Credit Direct
01.2020 - 05.2021
Negotiator
Clear One Advantage
03.2019 - 01.2020
Inbound Sales Consultant
Comcast/NBC
04.2017 - 10.2018
Retail Sales Consultant
Comcast/NBC
11.2014 - 04.2017
Some college experience - Communications
Montgomery College
High School Diploma -
Richard Montgomery High School