Damon Gillian D G
Professional Sales
Charlotte,USA
Summary
Results-driven professional with a solid track record in delivering quality work. Known for excellent communication, teamwork, building relationships and growing business. Dedicated commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Devoted to giving every customer a positive and memorable experience.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Strategic Solution Advisor
ADT Security LLC
Charlotte, North Carolina
08.2011 - Current
- Created proposals documenting findings from security assessments, and recommendations for improved safety measures.
- Educate prospects about personal safety practices, such as home security measures.
- Provided technical support to customers experiencing difficulties with their home security systems.
- Processed incoming and outgoing calls from customers and prospects seeking assistance with their home security needs and systems.
- Built relationships with families through home visits, consultations, and sales.
- Direct marketing using data tools, resources, and media leads.
Financial Specialist Officer
Wachovia
Newburgh, New York
05.2006 - 06.2009
- Performed regular reviews of customer accounts to ensure the existing relationship meets customers' needs.
- Consulted customers on how best to manage their finances according to their individual goals.
- Negotiated terms and conditions of loans and lines of credit with existing, new, and high-net-worth clients.
- Managed daily branch operations, ensuring compliance with banking policies and federal regulations.
- Coordinated with other departments within the bank to meet customer needs.
- Opened new checking, savings and lines of credit for customer accounts.
Senior Account Executive
Household Finance Corporation
Middletown, New York
05.2001 - 04.2006
- Provided customer service support throughout the entire process, from loan application through closing.
- Maximized client growth by developing and implementing strategic plans to consolidate debt.
- Recommended optimal solutions for clients by collaborating across teams, and coordinating resources.
- Marketed financial solutions through the sales of mortgage refinancing, home equity lines of credit, debt consolidation, and personal loans.
- Developed and maintained relationships with potential customers to increase loan business.
- Attended periodic training sessions related to consumer lending operations.
Personal Financial Analyst
Primerica Financial
Totowa, New Jersey
01.1995 - 04.2001
- Developed marketing strategies to promote insurance products, and increase sales revenue.
- Conducted sales and marketing seminars to generate leads, set appointments, increase sales, and recruit new sales agents.
- Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
- Performed routine follow-up calls to assess customer satisfaction with products and services.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Goshen Central High School
Goshen, NY06-1987
Skills
- Closing techniques
- Up-selling
- Relationship building
- Follow-up communications
- Needs analysis
- Business development
- Prospecting skills
- Customer service
- Sales pipeline management
- Cold calling
- Objection handling
- Referral marketing
- Sales presentations
- Active listening
Accomplishments
- Centurion club annual awarded for achieving over 100% to plan. ADT security Services, 2012, 2014, 2015, 2016
- Promoted from residential services representative to custom home solution advisor February 2015
- Promoted to strategic solution advisor December 2017
- Promoted from account executive to senior account executive September 2003 Household Finance
- Recruited by Wachovia Bank January 2009
Certification
- North Carolina Life accident & Health license 2025
- North Carolina alarm systems Licensing Board 2025
- ASLB endorsement
- Trade Electrcity Certification
Advocacy
- Volunteer for Homeless advocacy ADT community outreach
Affiliations
- Reading books ( biographies, self help, sales, business)
- Exercise (biking, weight training, walking)
- Traveling
- Family time
- Movies
- Dining
- Sports ( swimming, Golf, Basketball)
References
References available upon request.
Timeline
Strategic Solution Advisor
ADT Security LLC
08.2011 - Current
Financial Specialist Officer
Wachovia
05.2006 - 06.2009
Senior Account Executive
Household Finance Corporation
05.2001 - 04.2006
Personal Financial Analyst
Primerica Financial
01.1995 - 04.2001
High School Diploma -
Goshen Central High School
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