Damon Glasgow
Rochester,NY
Summary
Dynamic leader with proven expertise in resource management and safety compliance, honed at Rhinos Security and other notable roles. Excelled in enhancing team performance and customer satisfaction through effective training and mentoring. Skilled in problem-solving and teamwork, consistently achieving objectives with a positive attitude. Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
20
20
years of professional experience
Work History
Youth Detention Worker
Monroe County Children's Detention Center
02.2023 - Current
- Cleaned and straightened work areas to maximize productivity and safety.
- Developed effective improvement plans in alignment with goals and specifications.
- Worked fast to complete tasks and meet daily deadlines.
- Improved team morale and productivity through effective communication and active listening skills.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Security Supervisor
Rhinos Security
10.2022 - Current
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised team of 6 security personnel during shift.
- Analyzed and investigated incidents alongside functional management and security supervisors.
Field Manager
Rochester Lawn Care
06.2004 - Current
- Prepared operational budget and directed proper utilization of company resources to meet objectives.
- Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
- Improved customer satisfaction by effectively addressing concerns and providing prompt resolutions.
- Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
- Optimized team performance through ongoing coaching, training, and development initiatives.
Education
No Degree - Business And Managerial Economics
Erie Community College
Buffalo, NYHigh School Diploma -
John Marshall High School
Rochester, NYSkills
- Production Support
- Resource Management
- Crew support
- Safety and compliance
- Teamwork and Collaboration
- Problem-Solving
- Positive Attitude
- Decision-making capabilities
- Training and mentoring
- Safety understanding
- Work planning and scheduling
- Customer Service
Timeline
Youth Detention Worker
Monroe County Children's Detention Center
02.2023 - Current
Security Supervisor
Rhinos Security
10.2022 - Current
Field Manager
Rochester Lawn Care
06.2004 - Current
No Degree - Business And Managerial Economics
Erie Community College
High School Diploma -
John Marshall High School
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