Damon LeBrun
Spencer
Summary
Professional with strong background in customer service and food preparation, equipped to excel in fast-paced environment. Skilled in maintaining high standards of cleanliness and safety, while ensuring efficient and accurate order fulfillment. Known for reliability, adaptability, and effective teamwork, consistently contributing to collective goals and operational success. Enthusiastic about delivering exceptional service and achieving targeted results.
Overview
5
5
years of professional experience
Work History
Crew Team Member
Batch Ice Cream
Longmeadow, MA
09.2025 - Current
- Maintained cleanliness and organization of work areas during shifts.
- Operated kitchen equipment, ensuring proper usage and maintenance.
- Assisted customers with orders and provided exceptional service.
- Monitored inventory levels and reported shortages to management promptly.
- Adhered to food safety guidelines, minimizing risks of contamination.
- Adhere to customers needs and help inform the customer of allergens and other safety concerns
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
- Became familiar with products to answer questions and make suggestions.
Package Handler
UPS
Shrewsbury, MA
06.2025 - 09.2025
- Operated package scanning equipment to ensure accurate tracking and processing of shipments.
- Loaded and unloaded packages onto delivery vehicles while adhering to safety protocols.
- Sorted packages by destination using handheld scanners for efficient workflow management.
- Collaborated with team members to meet daily shipping deadlines effectively.
- Adapted quickly to changing priorities during peak operational periods, enhancing overall efficiency.
- Proved successful working within tight deadlines and a fast-paced environment.
Line Cook
Burrito Hut
Southbridge, MA
03.2025 - 06.2025
- Prepared ingredients by chopping, marinating, and measuring to ensure efficient kitchen workflow.
- Operated grill and fryer stations to cook menu items according to established recipes and standards.
- Maintained cleanliness of cooking stations and equipment, adhering to food safety regulations.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Adapted quickly to changing menu items and special requests from customers while maintaining quality standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Sous Chef
Karol's Corner
Holland, MA
02.2024 - 02.2025
- Assisted in menu planning and development, incorporating seasonal ingredients for enhanced flavor profiles.
- Prepared high-quality dishes following recipes and presentation standards to ensure guest satisfaction.
- Monitored inventory levels and assisted in ordering supplies to ensure timely availability of ingredients.
- Trained new kitchen staff on cooking techniques and station operations to enhance team performance.
- Coordinated with front-of-house staff to streamline communication between kitchen and dining areas.
- Planned and directed high-volume food preparation in fast-paced environment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Sous Chef
Karol's Catering
Auburn, MA
11.2021 - 12.2023
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Served as an integral part of the hiring process for new kitchen staff members, contributing valuable insights into candidate selection based on experience and skill set compatibility with existing team dynamics.
- Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
- Coordinated with front-of-house staff to ensure cohesive dining experience, addressing any customer concerns with prompt and effective solutions.
Team Member
Dunkin' Donuts
Spencer MA
06.2021 - 10.2021
- Assisted team members in daily operations, ensuring efficient workflow and task completion.
- Maintained cleanliness and organization of work areas, adhering to safety and hygiene standards.
- Collaborated with colleagues to optimize processes, enhancing overall service delivery.
- Supported inventory management through accurate stock tracking and documentation processes.
- Engaged with customers, addressing inquiries and providing product information effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Assabet Valley Regional Vocational Technical High School
Marlboro, MASkills
- Multitasking and organization
- Customer service
- Attention to detail
- Customer engagement
- Basic math
- Time management
- Cash handling
- Problem-solving
- Food handling
- Food preparation
- Teamwork and collaboration
- Cleaning and sanitation
- Dishwashing
- Food running
- Inventory management
- Menu memorization
- Kitchen equipment maintenance
- Health code compliance
- Telephone etiquette
- Workplace safety
- Positive attitude
- Point-of-sale system
- Heavy lifting
- Drive-thru operations
- Store opening and closing
- Valid Driver's license
- Flexible schedule
- Willingness to learn
Timeline
Crew Team Member
Batch Ice Cream
09.2025 - Current
Package Handler
UPS
06.2025 - 09.2025
Line Cook
Burrito Hut
03.2025 - 06.2025
Sous Chef
Karol's Corner
02.2024 - 02.2025
Sous Chef
Karol's Catering
11.2021 - 12.2023
Team Member
Dunkin' Donuts
06.2021 - 10.2021
High School Diploma -
Assabet Valley Regional Vocational Technical High School