Able to understand programming and can do it quicker than most
Damon Mendes
East Providence
Summary
Dynamic Technician Specialist with extensive experience at Flood Ford Narragansett, adept at diagnosing complex automotive issues and optimizing repair efficiency. Certified in 28 out of 29 Ford specialties, I excel in electrical repair and team mentorship, fostering a collaborative environment that enhances service delivery and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Technician Specialist
Flood Ford Narragansett
01.2023 - 10.2025
- Diagnosed and resolved complex technical issues for automotive systems.
- Performed routine maintenance and inspections to ensure vehicle reliability.
- Mentored junior technicians, enhancing team efficiency and skill development.
- Streamlined repair processes, reducing turnaround time on vehicle servicing.
- Has all certifications other than 4X4 for Ford
Mechanic
Weikert Ford Inc.
09.2021 - 11.2022
- Diagnosed and repaired mechanical issues on various Ford models, ensuring optimal vehicle performance.
- Conducted routine maintenance services, enhancing customer satisfaction through reliable service delivery.
- Utilized diagnostic tools to identify problems accurately, reducing turnaround time for repairs.
- Collaborated with team members to streamline repair processes, improving workshop efficiency.
Counter Person
Chick-fil-A
01.2019 - 07.2021
- Provided exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Processed customer orders accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to maintain cleanliness and organization of work areas during peak hours.
- Assisted in training new staff on operational procedures and company standards to promote consistency.
Education
Associate of Applied Science - Automotive Technology
Universal Technical Institute
Orlando, FL11-2022
Skills
- Electrical repair
- Health and safety compliance
- Efficiency optimization
- Hardware installation
- 28 out of 29 Ford certs
- Moral booster
Certification
Ford top tech program at uti and many other Ford certifications.
Software
Timeline
Technician Specialist
Flood Ford Narragansett
01.2023 - 10.2025
Mechanic
Weikert Ford Inc.
09.2021 - 11.2022
Counter Person
Chick-fil-A
01.2019 - 07.2021
Associate of Applied Science - Automotive Technology
Universal Technical Institute