Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Terry Mullinax

Phoenix,AZ

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 9 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.

Overview

7
7
years of professional experience

Work History

Technician Specialist

Heavens Best Carpet Peoria
12.2022 - Current
  • Enhanced system performance by conducting thorough diagnostics and implementing necessary repairs.
  • Streamlined maintenance processes for increased efficiency and reduced downtime.
  • Collaborated with team members to complete complex projects within established timelines.
  • Increased customer satisfaction by providing prompt and accurate technical support.
  • Trained junior technicians on best practices, improving overall team productivity and skill level.

Sales Associate

Ace Hardware
12.2019 - 11.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Cook

The Barn Cafe
02.2017 - 07.2019
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Sheldon Inn

Line Cook
11.2016 - 12.2018
  • Improved guest satisfaction by implementing personalized service initiatives and tailoring experiences to individual preferences.
  • Increased repeat bookings through exceptional customer service, attention to detail, and proactive problem resolution.
  • Streamlined daily operations by effectively managing staff schedules, inventory levels, and room reservations.
  • Enhanced property reputation with meticulous maintenance, timely upgrades, and regular safety inspections.

Education

High School Diploma -

Pleasant Grove High School
Elk Grove, CA
05.2018

Skills

  • Hardware Installation
  • Network Administration
  • Health and Safety Compliance
  • Electrical Repair
  • Organizational Skills
  • Critical Thinking
  • Multitasking Abilities
  • Problem Solving
  • Client Relations
  • Attention to Detail

References

References available upon request.

Timeline

Technician Specialist

Heavens Best Carpet Peoria
12.2022 - Current

Sales Associate

Ace Hardware
12.2019 - 11.2022

Cook

The Barn Cafe
02.2017 - 07.2019

Sheldon Inn

Line Cook
11.2016 - 12.2018

High School Diploma -

Pleasant Grove High School

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Terry Mullinax