Summary
Overview
Work History
Education
Skills
Timeline
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Damon Neal

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Summary

Dynamic Service Advisor with a strong work ethic at Fowler Toyota Of Tulsa, excelling in customer service and vehicle assessment. Proven track record of exceeding sales targets through effective upselling and maintaining high customer satisfaction. Skilled in multitasking and organization, ensuring accurate service records and fostering lasting client relationships.

Overview

11
11
years of professional experience

Work History

Service Advisor

Fowler Toyota Of Tulsa
05.2022 - 05.2025
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.

Fiberglass Fabricator

NOV Fiber Glass Systems
01.2017 - 05.2022
  • Achieved timely project completion with effective communication and collaboration among team members.
  • Increased production capacity by maintaining well-functioning equipment through regular preventative maintenance tasks.
  • Assisted in developing prototype models for new products using expert knowledge of materials selection and composite engineering principles.
  • Collaborated with designers and engineers to develop innovative fiberglass solutions tailored to specific client requirements.
  • Adapted quickly to changing project requirements and deadlines by adjusting work priorities accordingly, resulting in minimal disruptions to overall productivity.

Grocery Stocker

Walmart
07.2014 - 12.2016
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Education

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
06-2014

Skills

  • Customer service

  • Computer skills

  • Multitasking and organization

  • Vehicle assessment

  • Strong work ethic

  • Attention to detail

  • Complaint resolution

  • Service upselling

Timeline

Service Advisor

Fowler Toyota Of Tulsa
05.2022 - 05.2025

Fiberglass Fabricator

NOV Fiber Glass Systems
01.2017 - 05.2022

Grocery Stocker

Walmart
07.2014 - 12.2016

High School Diploma -

Broken Arrow High School

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Damon Neal