Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
SSDA
United States Postal Sevice
Manhattan, NY
08.2020 - Current
Operated equipment such as stamp-canceling machines, postage meters, folder-inserters, and computers.
Worked effectively in team environments to make the workplace more productive.
Provided customer service assistance at the counter in a courteous manner.
Operated mail processing equipment and manually sorted mail.
Sorted and distributed incoming mail to designated areas.
Sold stamps, tracking services and insurance to customers.
Handled undeliverable mail in accordance with established procedures.
Verified accuracy of data entered into computer system related to money orders, registered mail, CODs.
Trained new employees on operational procedures relating to their job duties.
General Manager
McDonald's
Trenton, NJ
07.2018 - 08.2020
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Trained employees on duties, policies and procedures.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Followed all health department guidelines for safe food handling practices.
Provided excellent customer service by greeting customers, taking orders, and answering questions.
Data Clerk
Educational Testing Service, ETS
Ewing, NJ
03.2017 - 02.2019
Entered large volumes of data accurately into computer systems according to established procedures.
Scanned and stored files and records electronically to reduce paper files and secure data.
Utilized various software and tools to streamline processes and optimize performance.