DaMonica Fuller
fort worth,TX
Summary
Reliable and detail-oriented professional with excellent Customer Service and communication skills. Great time management and computer skills. Driven by a strong desire to utilize analytical and problem-solving abilities to achieve organizational goals.
Overview
12
12
years of professional experience
Work History
Dock Clerk
AmeriCold Logistics
Fort Worth, Texas
09.2019 - 04.2025
- Provided customer service by answering inquiries about shipments, delivery times, and status updates.
- Maintained accurate records of all goods received and shipped, including quantity, weight, and product information.
- Processed paperwork related to dock operations such as bills of lading (BOL), customs documents, shipping orders, manifest, and labels.
- Provided face to face customer service to drivers daily.
Inbound Receiving Clerk
Kroger Warehouse
Fort Worth, Texas
04.2017 - 01.2019
- Maintained accurate records of all materials received and stored in the warehouse facility.
- Provided timely feedback on any problems encountered during the receiving process to the supervisor or management.
- Provided face-to-face customer service with drivers daily.
- Demonstrated strong organizational skills by efficiently managing multiple tasks simultaneously.
Customer Service Representative
SPH Analytics
Fort Worth, Texas
01.2013 - 12.2016
- Assist members of various healthcare companies with questions and inquiries regarding their healthcare plans.
- Assist members with the renewal of their health plan.
- Help members troubleshoot their online healthcare accounts.
- Assisted patients through healthcare system by acting as a patient advocate and navigator.
Education
High School Diploma -
Polytechnical High Scool
Fort Worth, TX05-1995
Skills
- Customer service
- Data entry
- Microsoft office
- Self Motivation
- Reliability
Timeline
Dock Clerk
AmeriCold Logistics
09.2019 - 04.2025
Inbound Receiving Clerk
Kroger Warehouse
04.2017 - 01.2019
Customer Service Representative
SPH Analytics
01.2013 - 12.2016
High School Diploma -
Polytechnical High Scool
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