DA'MONTA Huff
Houston,TX
Summary
Passionate professional with a track record of enhancing guest satisfaction through attentive service and efficient problem-solving. Demonstrates strong teamwork and leadership skills, consistently improving service efficiency and customer loyalty. Adept at event coordination and anticipating guest needs, ensuring seamless execution and elevated dining experiences.
Overview
2
2
years of professional experience
Work History
Cashier/Cook
Popeyes® Louisana Kitchen
Orange, TX
02.2024 - 07.2024
- Addressed customer inquiries and resolved issues, ensuring high satisfaction levels
- Accurately processed transactions and managed cash, minimizing discrepancies
- Utilized POS system for order entry and payment processing, enhancing efficiency
- Assisted customers with purchases and loyalty programs, boosting sales
- Designed and implemented weekly sales displays, attracting more customers
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Team Member
Pokeworks
Houston, TX
04.2023 - 11.2023
- Prepared diverse poke bowls, ensuring quality and speed
- Delivered exceptional customer service, enhancing dining experiences and fostering repeat business
Food Runner/Server Assistant
Pinstripes
Houston, TX
06.2022 - 03.2023
- Established rapport with customers by providing friendly and attentive service, enhancing guest satisfaction
- Processed payments accurately and efficiently, ensuring smooth transactions and customer trust
- Assisted wait staff with timely food delivery, improving overall service efficiency
- Maintained speed and accuracy in food service, reducing errors and customer complaints
- Arranged furniture and supplies for events, ensuring seamless execution and customer satisfaction
- Elevated dining experience by swiftly delivering orders, maintaining impeccable table presentation, and anticipating guest needs, enhancing overall customer satisfaction
Education
High School Diploma -
West Orange-Stark High School
Orange, TX05.2024
Skills
- Customer service
- Teamwork
- Order delivery
- Communication
- Leadership
- Guest satisfaction
- Anticipating guest needs
- Event coordination
- Problem-solving
- Time management
Timeline
Cashier/Cook
Popeyes® Louisana Kitchen
02.2024 - 07.2024
Team Member
Pokeworks
04.2023 - 11.2023
Food Runner/Server Assistant
Pinstripes
06.2022 - 03.2023
High School Diploma -
West Orange-Stark High School