Damonte Burgess

• Problem Solver: Fixed incorrect processed inventory through amazons online database. Collected data from employees to find ways to improve work quality.

• RME Tech Assistant: Troubleshot equipment breakdowns and performed preventive maintenance. Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

• Sorter: Used hand-held scanners to sort items into specific categories. Operated pallet jacks to move large items inventory.

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Earned rookie sales leader(employees of tenure less than 3 months) two times.
• Expanded customer base through door to door sales, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential closings.

• Prepared packages for shipment while adhering to carrier guidelines, resulting in reduced damages and returns due to improper packaging.
• Expedited order processing time with proficient use of warehouse management software and scanning equipment.
• Cross-trained in multiple areas and promoted a positive working culture through effective communication, active listening, and collaboration with co-workers across various departments.
• Adapted quickly to shifting priorities during peak seasons or promotional events, ensuring prompt fulfillment of all orders without compromising on accuracy or quality standards.