Dan Cole

• Assisted in equipment maintenance, ensuring optimal performance and longevity.
• Collaborated with team members to streamline workflow processes and improve efficiency.
• Monitored production metrics to identify areas for improvement and support operational goals.

• Designed and implemented robust network architectures to enhance system reliability.
• Managed troubleshooting processes for network connectivity issues, ensuring minimal downtime.
• Led cross-functional teams in the deployment of secure network solutions, improving data integrity.

• Diagnosed and resolved network connectivity issues to enhance system performance.
• Implemented proactive monitoring tools to ensure network reliability and efficiency.
• Provided technical support and guidance to clients regarding network configurations.
• Collaborated with cross-functional teams to improve network security protocols.

 Provided remote support for domestic and international frame relay switches.

 Worked in Europe for 6 months as a SME for deployment of F&E circuit inventory

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 Performed remote maintenance and Installation on Local and Long Distance Voise Switching Networks

 Worked with customers to resolve switch and facility issues