Daniel Cupo
Winter Garden
Summary
Focused on delivering high-quality results in quality control and customer service. Successfully managed inventory and shipping operations while streamlining processes to improve efficiency. Established strong guest relations through effective communication, leading to enhanced safety and satisfaction.
Overview
20
20
years of professional experience
Work History
Skyliner
The Walt Disney Company
08.2022 - 02.2026
- Facilitated safe loading and unloading of guests into gondolas.
- Greeted and assisted guests with information and directions.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Shipping and Receiving
Milcots, LLC
07.2021 - 05.2022
- Coordinated shipments using expertise in shipping procedures, routes, and rates
- Received incoming shipments and compared items to purchase orders
- Retrieved job orders and prioritized picking based on urgency
- Led training sessions for new team members on operational procedures and best practices
QC Inspector
Crestwood Technology Group
05.2016 - 03.2021
- Functioned as Sikorsky Designated Quality Representative, confirmed adherence to quality standards.
- Reviewed and validated documentation to confirm compliance with regulatory and quality requirements.
- Conducted visual inspections of electronic components to identify defects and ensure quality standards.
- Educated new team members on counterfeit avoidance and FOD prevention to enhance team knowledge and compliance.
CMS Technician
Hass Group International/Whippany Actuation systems
01.2010 - 05.2016
- Collaborated with quality control to ensure material and corresponding paperwork met government regulations.
- Coordinated with customers to address and resolve chemical concerns effectively.
- Conducted daily inventory scans to ensure optimal stock levels for customer demands.
- Received, issued, and delivered chemicals and hardware to ensure timely availability for departments.
Shipping Supervisor
Cartridge Actuated Devices INC.
01.2006 - 01.2009
- Managed a team of ten workers to meet tight deadlines.
- Pulled work orders and delivered materials to appropriate departments.
- Packaged bulk shipments for government orders.
- Received and allocated raw materials electronically and physically.
Education
Bachelor of Arts - Communications
Felician University
Lodi, NJ05-1992
Skills
- Quality Control
- Visual inspection
- Inventory management
- Stock management
- Shipping procedures
- Customer Service
- Customer communication
- Team leadership
- Excellent communication
Professional Summary - Experience
- 4, quality control
- 4, inventory, shipping, receiving and warehouse operations
- 3, guest services
Timeline
Skyliner
The Walt Disney Company
08.2022 - 02.2026
Shipping and Receiving
Milcots, LLC
07.2021 - 05.2022
QC Inspector
Crestwood Technology Group
05.2016 - 03.2021
CMS Technician
Hass Group International/Whippany Actuation systems
01.2010 - 05.2016
Shipping Supervisor
Cartridge Actuated Devices INC.
01.2006 - 01.2009
Bachelor of Arts - Communications
Felician University