Dan Haggerty
Boone,NC
Summary
Personable server with great customer service and order fulfillment skills in high-volume environments. Memorizes items and promotes products to increase sales. Dedicated to professionalism, efficiency and best-in-class customer service.
Overview
2
2
years of professional experience
Work History
Carhop Server
Sonics Drive In
07.2022 - 10.2022
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained [Number]% accuracy in high-traffic times.
- Balanced orders on trays weighing over [Number] lbs and delivered them to cars.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated manual and electric appliances to peel, slice, and trim food.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Operated headset communication system to take orders quickly and accurately from customers.
Host
Nona Sushi
03.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Bachelor of Arts - English Literature
Appalachian State University
Boone, NC05.2027
Skills
- Excellent Customer Service
- Conflict Resolution
- Professionalism
- Handling Complaints
- Food Preparation Assistance
- Multitasking Abilities
- Carrying Trays
- Energy and Enthusiasm
- Quick Learner
Affiliations
- Watauga Residential College
- TRIO Student Support Services
Timeline
Carhop Server
Sonics Drive In
07.2022 - 10.2022
Host
Nona Sushi
03.2021 - 08.2021
Bachelor of Arts - English Literature
Appalachian State University