Dan Mayerick
Middleton,MA
Summary
Senior operations leader focused on process improvement, workflow automation, and vendor management across healthcare and direct marketing. Brings experience guiding teams, refining operational policies, and building scalable systems that support compliance, efficiency, and consistent execution.
Overview
27
27
years of professional experience
Work History
Director of Operations
JPK Secure HealthCare Solutions
Paoli, Pennsylvania
06.2026 - 08.2026
- Implemented changes to enhance operational efficiency, resulting in improved productivity.
- Assessed operational policies and refined procedures to enhance service consistency across operations.
- Oversaw vendor coordination, supply flow, and facility support for healthcare operations.
- Directed compliance practices aligned with healthcare privacy and security standards.
Sr. Manager Consumer Experience
Signify Health
Dallas, TX
03.2024 - 08.2025
- Directed the Consumer Experience team and oversaw the strategic direction, content development, and deployment of multi-channel member communications for Signify Health, a CVS Health company, to support comprehensive and personalized health evaluations and preventive screenings provided to health plan members. Reported to the Senior Director of Product Management.
- Integrated digital member communications and successfully achieved a 40% growth in digital engagement resulting in more than $5,000,000 in annual savings and a 30% budget reduction overall through direct mail reduction and enhanced strategic execution.
- Implemented automated workflows and strategic partnerships to support the member incentive program which led to a 50% improvement in delivery timing and resulted in $1,000,000 in additional revenue.
- Managed team of 10 operational and creative resources to partner with 50+ health plans and affiliates, creating and integrating multi-channel content such as scheduling portals, call scripts, direct mail, email, SMS, and IVRs, ensuring timely deployment to members before scheduling and after their visit.
- Partnered cross-functionally with client service, product teams, sales, and senior management to develop integrated engagement strategy using multi-channel communications and contribute to the achievement of annual member conversion goals.
Operations Manager, Print & Mail Operations
Signify Health
Dallas, TX
03.2021 - 03.2024
- Optimized and managed production, internal and external processes, and budgets for all member and incentive mailings utilized by Signify Health and its clients to support all phases of a member's journey with the organization. Reported to the VP of Operations.
- Implemented automated workflows, process improvements, and strategic direction for member mailings resulting in a 40% reduction in direct mail cost per piece mailed and a 25% improvement in delivery time to members.
- Managed and reported annual budgets of $50MM - $75MM, ensuring effective allocation of resources and financial oversight.
- Onboarded multiple external partners while maintaining current operations to support business growth and scalability for daily acquisition campaigns and comprehensive results communications to members, primary care providers, and health plans following each visit.
- Promoted to Sr. Manager Consumer Experience/Print and Email Operations in March 2024, continuing to fulfill responsibilities of the Operations Manager role.
Director, Production Management
Thompson, Habib and Denison
Lincoln, MA
02.2010 - 09.2019
- Transformed and centralized the production department at THD, a direct marketing agency focused on fundraising for nonprofit organizations including Habitat for Humanity, American Red Cross, Feeding America, Alzheimer's Association of America, and Wounded Warrior Project. Reported directly to an agency partner and an Executive VP.
- Developed and managed annual direct marketing budgets totaling more than $100M for up to twenty nonprofit clients. Controlled the increasing manufacturing costs through rigorous cost management and negotiation of yearly or multi-year contracts.
- Managed and mailed 250-300MM direct mail packages annually as part of hundreds of integrated fundraising campaigns. Audience segments included acquisition, renewal, mid-level, planned giving, and major donors.
- Directed service team of nine marketing managers, overseeing hiring, training, team assignments, and overall department workflow.
- Supervised relationships with external partners, managing campaign budgeting and reporting, scheduling, purchase orders, customer service standards, quality control, and issue resolution.
- Implemented internal process improvements and budgeting tools that streamlined workflow between departments, which enhanced consistency and efficiency.
Production Manager
Thompson, Habib and Denison
Lexington, MA
02.2009 - 02.2010
- Oversaw client budgets exceeding $20MM, managing purchasing and cost reporting to ensure financial integrity and accountability.
- Managed direct mail fundraising programs for seven nonprofits, including American Red Cross, Autism Speaks, and St. Jude League, enhancing donor engagement and contribution levels.
- Advanced to Director, Production Management in recognition of leadership and contributions to program development.
Senior Production Manager
Mullen Advertising
Wenham, MA
04.2007 - 11.2008
- Oversaw direct mail project completion for national advertising agency, serving clients including HSBC, Best Buy, GM, National Grid, and Saks Fifth Avenue. Collaborated with internal account teams to meet client objectives. Reported to the VP, Director of Production.
Production Manager
Mercury Marketing Partners
Boston, MA
11.2003 - 04.2007
- Coordinated production of direct mail campaigns for a Boston-based direct marketing agency, servicing over fifty clients including CVS/pharmacy, Shaw's Supermarkets, Johnson and Johnson, Bayer, KB Toys, and Upromise.
Manager of Marketing and Catalog Production
Sovietski Collection
San Diego, CA
04.2001 - 07.2003
- Managed production and workflow of catalogs, direct mail, and advertising pieces for a $10 million catalog company, supervising four graphic designers and reporting directly to President.
Account Coordinator
DMW Worldwide
Braintree, MA
01.2000 - 08.2000
- Supported production and account needs for vice presidents of fundraising, account executives, and customers at a nationwide direct marketing agency.
Education
BACHELOR'S DEGREE - Business with Marketing Concentration
Boston College
Chestnut Hill, MA12-1999
Skills
- Operational strategy
- Process improvement
- Workflow automation
- Vendor management
- Cross-functional collaboration
- Data visualization
Timeline
Director of Operations
JPK Secure HealthCare Solutions
06.2026 - 08.2026
Sr. Manager Consumer Experience
Signify Health
03.2024 - 08.2025
Operations Manager, Print & Mail Operations
Signify Health
03.2021 - 03.2024
Director, Production Management
Thompson, Habib and Denison
02.2010 - 09.2019
Production Manager
Thompson, Habib and Denison
02.2009 - 02.2010
Senior Production Manager
Mullen Advertising
04.2007 - 11.2008
Production Manager
Mercury Marketing Partners
11.2003 - 04.2007
Manager of Marketing and Catalog Production
Sovietski Collection
04.2001 - 07.2003
Account Coordinator
DMW Worldwide
01.2000 - 08.2000
BACHELOR'S DEGREE - Business with Marketing Concentration
Boston College