Dan Patterson
St. Petersburg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Bar Lead Shift Manager
Fergs Sports Bar & Grill
09.2021 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Assisted wait staff with timely food delivery and guest requests.
- Addressed customer complaints and inquiries to verify satisfaction.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Front of House Training Coordinator
Outback Steakhouse
08.2017 - 09.2021
- Used OSI Corporate Format to ensure proper training for new employees.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
General Manager
Tijuana Flats
07.2009 - 08.2017
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Education
Associate of Arts - Business
Santa Fe College
Gainesville, FLHigh School Diploma -
Northeast High School
St. Petersburg, FLSkills
- Upselling strategies
- Scheduling
- Production records
- Promotional events
- Quality control analysis
- Staff leadership
Timeline
Bar Lead Shift Manager
Fergs Sports Bar & Grill
09.2021 - Current
Front of House Training Coordinator
Outback Steakhouse
08.2017 - 09.2021
General Manager
Tijuana Flats
07.2009 - 08.2017
Associate of Arts - Business
Santa Fe College
High School Diploma -
Northeast High School