Dan Pham
Rosemead,CA
Summary
Upbeat, Knowledgeable, Flexible & approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product expertise.
Overview
11
11
years of professional experience
Work History
Sales Representative
Crunch Fitness
Monrovia , California
03.2024 - 09.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Salesperson
ERBA Markets- West LA
Los Angeles, CA
11.2022 - 01.2024
- When clients/customers walked onto sales floor made sure to greet them in a positive and welcoming manner
- Have them feel comfortable and at ease
- Introduce the newest items and products to clients
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Input the order on P.O.S system and tender the order ensuring all items and discounts are inputted correctly
Sales Associate / Stock Room Clerk
Champs Sports
City of Industry, CA
09.2019 - 11.2022
- To interact with all customers and assist them with any questions or products they need help locating such as various shoes, sizes, and apparel
- Ring up customer transactions on cash register ensuring all cash is the correct amount when completed on P.O.S System
- Duties as Stock Room Clerk included checking all incoming inventory for any damages or defects
- Making sure all inventory is placed at proper areas of stock room in a neat and organized manner
- To keep track of all incoming and outgoing products to understand current supply or demand.
- Built relationships with customers to encourage repeat business.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
Prep Cook / Server
Green Apple Catering
Pasadena, CA
09.2016 - 08.2019
- Help prepare and cook food upon arrival in the morning
- Food items served changed daily due to students varied diets and parents of students special requests
- Delivered foods to multiple private schools/institutions using company vehicle
- Assigned to one school a day to serve foods to students and staff during lunch period
- After lunch period complete clean and put away all catering items in company car
- Bring items back to main kitchen, wash and sanatize all dishes and put away in neat and organized fashion ready to be used for next day
Retail Production / Sorter
Savers Thrift Store
Arcadia, CA
06.2015 - 09.2016
- To sort and put out sellable items and help all co workers with any tasks possible including the front of the store and back of the store which includes stocking front floor shelves, helping all customers with any questions regarding products or finding certain items
- Back of store duties included making sure work area was clean and organized
- Sorting out and finding all sellable products based on personal judgement and product tests from pallets of donated items.
- Collaborated with other sorters in order to meet daily production goals.
- Inspected materials and sorted items into piles or in containers according to type, size, condition, coloring or grade.
- Provided feedback on ways to improve existing processes related to sorting activities.
Sales Consultant
T-Mobile
Long Beach, CA
02.2014 - 06.2015
- Greeted customers and provided exceptional customer service.
- Assisted all customers and ensured their satisfaction with any questions or concerns they may have
- Completed transactions in an efficient manner while providing excellent service
- Demonstrate complete knowledge of store products and services when needed
- Consulted with customers about all deals and newest products to increase revenue and overall performance of store
- Built relationships with customers to encourage repeat business.
Education
Certified Personal Trainer -
National Academy of Sports Medicine (NASM)
12-2024
Formerly pursued Business Major -
Rio Hondo College
Whittier, CAHigh School Diploma -
El Monte High School
El Monte, CA06-2013
Skills
- Communication
- Problem Solver
- Team Player
- Positive and Professional
- Goal-Oriented
- Product Sales
- Customer Needs Assessment
- Service-Oriented
Volunteer Work
- American Red Cross - Volunteer & Donor 2011-2013
- Key Club - Member 2011-2013
References
- Luis Bentance, 1-562-842-6362, Manager at Champs Sports
- Alex Pena, 1-626-464-4747, Assistant Manager at Crunch Fitness
Hobbies & Special Talents
- Outdoor Hiking
- Long Distance Running
- Bouldering
- Culinary Arts
- Vinyl Collecting
- Guitar Playing
Timeline
Sales Representative
Crunch Fitness
03.2024 - 09.2024
Salesperson
ERBA Markets- West LA
11.2022 - 01.2024
Sales Associate / Stock Room Clerk
Champs Sports
09.2019 - 11.2022
Prep Cook / Server
Green Apple Catering
09.2016 - 08.2019
Retail Production / Sorter
Savers Thrift Store
06.2015 - 09.2016
Sales Consultant
T-Mobile
02.2014 - 06.2015
Certified Personal Trainer -
National Academy of Sports Medicine (NASM)
Formerly pursued Business Major -
Rio Hondo College
High School Diploma -
El Monte High School