Dan Propes
Longview
Summary
Results-driven Account Manager with a strong focus on enhancing client satisfaction and retention through effective communication and relationship building.
Skilled account management professional with proven track record in fostering client relationships, driving revenue growth, and managing complex accounts. Known for strong focus on team collaboration, adaptability, and delivering results. Expertise includes strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.
Overview
12
12
years of professional experience
Work History
Account Manager
Fluid Flow Products
Longview, TX
03.2025 - Current
- Managed client accounts, ensuring timely communication and addressing inquiries effectively.
- Developed and maintained strong relationships with key clients to enhance satisfaction and retention.
- Collaborated with cross-functional teams to streamline account management processes and improve service delivery.
- Analyzed client needs and provided tailored solutions to meet specific business requirements.
- Participated in training sessions to enhance product knowledge and improve customer service skills.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Regional Sales Manager
Air Power Sales & Service
Longview, TX
09.2022 - 03.2025
- Developed and executed strategic sales plans to increase regional market share.
- Analyzed sales data to identify trends, optimizing product offerings based on customer needs.
- Collaborated with cross-functional teams to enhance customer service and satisfaction metrics.
- Trained and mentored junior sales staff, fostering skill development and team cohesion.
- Conducted regular performance evaluations, ensuring alignment with company sales objectives.
- Implemented process improvements that streamlined sales operations and increased efficiency.
- Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Salesman
Air Power Sales & Service
Longview, TX
04.2014 - 09.2022
- Developed positive relationships with clients to enhance sales opportunities.
- Conducted product demonstrations, showcasing features and benefits to potential customers.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Trained new staff on sales techniques and product knowledge to ensure consistency in service delivery.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas.
Education
Bachelor of Science - Business Management
LeTourneau University
Longview, TX12-1995
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
- Customer satisfaction
- Relationship building
- Relationship building and management
- Sales development
- Client relationship building
- Account servicing
Timeline
Account Manager
Fluid Flow Products
03.2025 - Current
Regional Sales Manager
Air Power Sales & Service
09.2022 - 03.2025
Salesman
Air Power Sales & Service
04.2014 - 09.2022
Bachelor of Science - Business Management
LeTourneau University