Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dan Puntch

BARTLETT,IL

Summary

Dedicated Pro Shop Attendant with expertise in golf equipment and cash handling. Proven success in enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Pro Shop Attendant

Heritage Park Golf Course
Olathe, KS
03.2018 - 12.2024
  • Assisted customers with equipment rentals and merchandise purchases, enhancing overall experience at facility.
  • Coordinated scheduling of tee times and events, optimizing course usage and guest satisfaction levels.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.

Master Club Fitter

Golf Galaxy
Overland Park, KS
02.2016 - 12.2024

Using Track Man technology I fit golfing equipment to men and women golfers of all ages and abilities.

  • Resolved customer inquiries regarding fittings, ensuring a positive shopping experience.
  • Applied strong problem-solving skills to address unexpected challenges that arose during the fitting process.

Education

Bachelor of Science - Business

UNC_Charlotte
Charlotte, NC

Skills

  • Golf equipment expertise
  • Problem-solving
  • Problem-solving abilities
  • Positive customer engagement
  • Cash handling
  • Decision-making

Timeline

Pro Shop Attendant

Heritage Park Golf Course
03.2018 - 12.2024

Master Club Fitter

Golf Galaxy
02.2016 - 12.2024

Bachelor of Science - Business

UNC_Charlotte