Dan Rognstad
Kingwood,Texas
Summary
Dynamic Houston Area Manager with a proven track record at Cozzini Bros, excelling in staff management and relationship building. Enhanced team performance through effective training and implemented process improvements, boosting operational efficiency. Committed to customer satisfaction and safety, fostering a culture of excellence and continuous improvement.
Overview
29
29
years of professional experience
Work History
Houston Area Manager
Cozzini Bros
03.2007 - Current
- Assisted in daily operational tasks to ensure seamless workflow.
- Supported team members in achieving project goals and deadlines.
- Learned and implemented safety protocols to maintain a secure environment.
- Supervise Drivers to improve and maintain customer satisfaction.
- Review daily reports to constantly be aware and improve company profitability.
- LYTX coaching to maintain safe driving and improvement with all drivers.
- Speak with customers to insure total satisfaction while making drivers aware of all products available to help customers improve their business.
- Continually encourage drivers to improve customer satisfaction through personal interactions.
- Oversaw compliance with safety regulations, ensuring a secure work environment.
Route Sales Supervisor
Southeast Cutlery
02.1996 - 01.2007
- Supervised daily route operations, ensuring timely deliveries and adherence to schedules.
- Trained and mentored sales representatives, enhancing team performance and service quality.
- Implemented process improvements that increased route efficiency and reduced operational costs.
- Resolved customer complaints promptly, demonstrating a commitment to excellent service and maintaining a positive brand reputation.
- Supervised daily route operations, ensuring efficient delivery and customer satisfaction.
Education
High School Diploma -
Bay Village High School
Bay Village, OH01-1983
Skills
- Staff management
- Relationship building and management
- Team development
Timeline
Houston Area Manager
Cozzini Bros
03.2007 - Current
Route Sales Supervisor
Southeast Cutlery
02.1996 - 01.2007
High School Diploma -
Bay Village High School
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